foundationeducation.edu.au

4.5
4.5 Based on 610 reviews

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Average Rating

4.5

/
5

610 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Addison M.
Marc has really amazing customer and …

Marc has really amazing customer and service explained everything really well and was able to wander my questions! Thank you :)

5
Date of experience: Sep 06, 2024
Wilmon Barnes
Quick response to queryMarc quickly understood my query and…

Marc quickly understood my query and dealt with it.

5
Date of experience: Sep 06, 2024
Krista Bell
Carl has been a great help to me…

Carl has been a great help to me recently. He assisted me with my extension for my course. He was very polite and helpful.

5
Date of experience: Sep 05, 2024
Lois C.
Very helpful

Lara, very attentive and helpful in all my inquiries. Thank you very much.

5
Date of experience: Sep 05, 2024
Myrna
DONT take classes from them

DONT take classes from them. Their courses are thrown together. It’s just jumping through hoops for a certificate. They just want your money and don’t care about the people signing up… btw. They never contacted me as their response suggests.

1
Date of experience: Sep 05, 2024
Medea Morris
Fast and time efficient while also…

Fast and time efficient while also professional. Assisted with and found answers to all my questions

5
Date of experience: Sep 05, 2024
Jay M.
Lara was patient during my coaching call…

Lara was patient during my coaching call, showing genuine interest in my studies, and is willing to work with me on the questions I had.Thank you!

5
Date of experience: Sep 04, 2024
Clara Cook
Finance queries

Today i called foundation education and i talked to Carl. He was very nice to me and helps me with my finance queries. He was so kind and helpful

5
Date of experience: Sep 04, 2024
WR21
Great customer service

Lara was very good to quickly act and sort out my inquiry. I was very pleased she was willing to help me and was a pleasure to speak with. Her customer service was very polite, conciderate and professional

5
Date of experience: Sep 04, 2024
Nathan
Understanding Student Account Officer

My experience with Shae Gumasing, the Student Account Officer at Foundation Education was very positive. She was very supportive and understanding to my needs. I was requesting an extension because i was struggling with getting my course done under pressure whilst going through a very painful & sad period in my life. Shae was just so lovely and empathetic towards my situation. She really helped to relieve the stress and anxiety that i was experiencing and treated me with such kindness and patience. I felt like i was being helped out by a friend rather than just a stranger. She helped me sort out my situation and resolved it. Nothing was too much trouble for her. Thank you Shae, for helping me receive an extension, you were able to give me a good period of time added onto the course which will definitely relieve the stress that I am already experiencing around me. I very grateful for the time and effort you put in to helping me out. As a student it is very reassuring to know if you have the support from these education departments. So thank you once again for all of your help Shae and kind regards, Michala.

5
Date of experience: Jun 28, 2024

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