foundationeducation.edu.au

4.5
4.5 Based on 610 reviews

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Average Rating

4.5

/
5

610 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Lorelei
Marie C

Marie C. responded quickly and and gave accurate information

5
Date of experience: Mar 28, 2024
Francis
Very efficient

I spoke to Chris who gave me a call to check up on how I was going with the course. I have had a great experience and he was very friendly and efficient. I feel confident in being able to contact with a quick reply. Thank you so much overall great experience.

5
Date of experience: Mar 28, 2024
Ninewi
Poor communication and unprofessional

Honestly the communication between the company is so bad. I got multiple calls telling me my course had expired or asking if I wanted an extension when I had infact completed the course. I did some units through RPL the first few I sent through Dropbox and they completely lost the units multiple times I explained in the email that it needed to be opened within 2 weeks and they didn’t and then never got back to me about them. The only person I can give positive feedback about is Martina from the childcare department she was able to provide me feedback and answer my questions promptly and was really helpful throughout. Just to top of the experience I was told I would not be given my certificate until I paid of the rest of the course, I hadn’t been previously told this or read it but maybe it is somewhere in the small print I’m not sure and when I was trying to discuss this I was promptly told ‘sorry about that have a nice day bye’ and hanged up on before I could say another word. Pretty unprofessional. I just felt like I was constantly chasing stuff up and I don’t feel like that’s how it should be.

2
Date of experience: Mar 28, 2024
Valeria Todd
Mary was extremely helpful and kind.

Mary was extremely helpful and kind.

5
Date of experience: Mar 26, 2024
Liliana
I was assisted on the phone by eleshia…

I was assisted on the phone by eleshia trainer who helped answer my questions quickly and efficiently I am able to continue my studies

5
Date of experience: Mar 20, 2024
Roderick Ross
Liezl was good and helpful am happy 😊

Liezl was good and helpful am happy 😊With her response

5
Date of experience: Mar 20, 2024
Dental Certificate III

Studying towards a Dental Certificate III with Foundation Education has been a wonderful experience so far, the course is well structured and allows me the flexibility to study anytime around my family commitments with two young children. It has always been easy to get in touch with someone when I had any questions or needed help.

5
Date of experience: Mar 20, 2024
Summer Wilson
Marie C is very supportive

Marie C is very supportive, clear in her instructions. I had to request an issue twice in 1 day, she did not hesitate to help and showed not been annoyed as to my request.

5
Date of experience: Mar 20, 2024
Quick Support

I was feeling worried about something with the course i am doing and then i was able to speak to Marie C in the Support chat she was so nice and she was able to help me instantly.

5
Date of experience: Mar 20, 2024
Laurence Bell
Easy set out to understand

Easy set out to understand

5
Date of experience: Mar 19, 2024

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