foundationeducation.edu.au

4.5
4.5 Based on 610 reviews

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Average Rating

4.5

/
5

610 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
12%

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Review Time

Great finance support from Marie C!

I received support from an agent called Marie, she was extremely helpful and polite.I was having trouble with plan payments and wasn't sure where to contact, she responded quickly and gave me exactly what I needed. I really appreciate her help.

5
Date of experience: Mar 14, 2024
MlleKidMorbide40
Marie C was really quick to confirm my…

Marie C was really quick to confirm my details and my problem as well as quick to resolve it.

5
Date of experience: Mar 14, 2024
WP99
Maria C

Maria C, from foundations education, was great and sent the info that I needed straight away

5
Date of experience: Mar 13, 2024
Edna Ross
Fantastic service

Ariel was very helpful, he went above and beyond to help make the payments more affordable for me. Great service and was very much appreciated.Tania

5
Date of experience: Feb 22, 2024
vF_BadWolf40
Thanks Marie C for all your help

5
Date of experience: Feb 21, 2024
Melvyn B.
MONEY HUNGRY, NO FLEXIBLITY AND NO SUPPORT

They only have a 5-day cooling off period after sending you the course (which they don't explain prior, leaving you trapped in the course). All they care about is your money. It is some of the most expensive online RTO/TAFE course within the business. They never check in on their students unless it's about money! They are not flexible whatsoever, especially during placements. It is disgusting how they treat their "students".

1
Date of experience: Feb 21, 2024
Rosalie Morris
The payment process with Foundation…

The payment process with Foundation education is the worst I have seen! I’m currently with other services and they take out money on a regular basis and there are never any issues.But that’s not the case with foundation education! On 2 occasions they have sent me emails stating that my account is overdue and I need to pay an excess fee but nothing is wrong on my end they just didn’t take the money out!I am paying extra fees and when I call them to make the payment they tell me they don’t know why this is happening and I show them that I have plenty of money in my account and they say sorry we are unsure and you will still need to pay the extra fee! I’m studying and working full time! I do not need this extra anxiety! This has made me reach my tipping point!

1
Date of experience: Feb 20, 2024
Very supportive and efficient

Very supportive and efficient. Reply promptly.

5
Date of experience: Feb 20, 2024
It was great experience to teach with…

It was great experience to teach with foundation education and also good information provided by Lara thank you so much for help me to solve my assignment doubts .

5
Date of experience: Feb 20, 2024
Seth Patterson
Ariel was really great when it came to…

Ariel was really great when it came to giving me a course extension, he answered all my questions and made it a very easy process

5
Date of experience: Feb 19, 2024

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