freshprep.ca

4.3
4.3 Based on 101 reviews

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Average Rating

4.3

/
5

101 Reviews

5 Star
58%
4 Star
24%
3 Star
9%
2 Star
5%
1 Star
4%

All Reviews

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Review Time

Jeanette
The only reason I gave 4 stars is…

The only reason I gave 4 stars is because twice I’ve received ingredients in poor condition. In this last order, one of the sauces had spilled all over the bottom of the box and the mushrooms absorbed most of it. In the previous order, the cilantro was brown. Other than that, everything is good.

4
Date of experience: Mar 08, 2026
Betty
I really like the meals

I really like the meals, they are tasty, healthy, and varied. The portions are good, and we usually have leftovers. The only reason I didn't rate it at 5 is - there are not enough fish options, such as salmon, pickerel, etc.

4
Date of experience: Mar 08, 2026
Mark Tod
First things first: fresh prep has the absolute worst sign up process i've ever experienced. They r

First things first: fresh prep has the absolute worst sign up process i've ever experienced. They require you to pay them for a full order before you can look at any of their products or menus.

It's the most insanely consumer unfriendly approach to doing business I've ever seen - pay us $200 just to see what we do. It is mind-blowing to me that it ever was able to operate in the first place.

That said, the product, once you get it, is amazing. The food is in amazing quality, the menus are varied and flavourful, the prices are higher than competitors but still close, and the delivery is impeccable.

If you're ok with the worst, most obnoxious, anti-consumer sign up process you've ever seen - then you will be rewarded with a great product at a reasonable price.

Very thankful I tried them, despite their anti-new consumer business model.

5
Date of experience: Mar 07, 2026
Beverly
Love that there’s little garbage and…

Love that there’s little garbage and everything is returned. Meals are like ordering a fancy meal in a restaurant , different than what i would make. I ordered a premade meal once but did not like it.

4
Date of experience: Mar 07, 2026
Ashley
Tasty Food

Tasty FoodIt's relatively easy to prepare, but it's not instant or magic, and I find it hard to cook three meals at one go ... I wish I could just order one meal, twice a week, but I know that delivering costs money. The meals are large enough for three people IMO, not two, so that's handy. The ready-made meals are single serving and much less of a deal.

4
Date of experience: Mar 04, 2026
Simarjit Kaur
I would have given a zero star if that…

I would have given a zero star if that was possible. Such a bad service experience by this brand as the bag was scheduled for pickup today, I left them outside my apartment in the given timeframe. The driver never showed up nor called us for the buzz, i’m at home trying to track and wait on the driver and suddenly i received a message saying the delivery has to be rescheduled. I need to know where and when was i contacted and why do I have to reschedule the delivery now. Do you think I don’t have anything else to do in my day except for waiting on the driver who apparently never shows up?

1
Date of experience: Mar 04, 2026
Jane
Great program

Great program. Lots of chef style choices to prepare in short time. Love the fact that I rinse out containers and return. Entire program is recyclable with zero waste. Love the service!

5
Date of experience: Mar 02, 2026
Lorielle
Many road delays making the meals up to…

Many road delays making the meals up to 2 days old by the time they arrive. As a result, these “ready to eat” meals are not arriving “fresh” and spoil within days of arrival.

2
Date of experience: Mar 01, 2026
teen
I tried a dish called spicy laksa…

I tried a dish called spicy laksa shrimp and it told me to 1 or 2 cups of water so I added 1 so it doesn’t become watery but when I did the whole sauce was kinda watery either way and it tasted like I was eating plants strong taste of basilic I had to throw it in the trash the whole entire meal was tasting like basilic… I’m sure they have better tasty meals tho

3
Date of experience: Mar 01, 2026
Lauren
often excellent

often excellent! Recipes are usually delicious and sometimes good enough to recreate. sometimes are unclear and more than once I've had items missing. However, makes cooking fun and low-pressure

4
Date of experience: Mar 01, 2026

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