Review Time
I started my 7 day free trial on July 14th,2024. I cancelled the same day because it wasn’t needed for the game I wanted to watch. After cancelling, the system charged me during the free trial period. I requested a refund, it was denied, even after showing clear evidence. The customer service reason, “the system doesn’t offer that option”
I did the free trial and expected about a $80 charge when I forgot to cancel (my bad). They charged be close to $340. Eventually, I got over it. I canceled the subscription, or so I thought. TODAY (7/22) they charged ANOTHER about $340... I don't even use the service! I am very disappointed and out of a lot of money.
Called support with a couple of issues. The phone was answered quickly and the firs tech resolved one of my problems. he then switched me to another tech who resolved the other issue. Both were very helpful and knowledgeable. thank you for your help. DK
This complaint also concerns the bait-and-switch free trial that Fubo offers. I signed up for a free 7-day trial, canceled the next day, and Fubo charged my account anyway for membership. Instead of doing what is right and just refunding the erroneous charge, they refused, stating two different excuses for the charge—it was a one-day trial, and no trial offer was available at the time—both blatantly false. They are untrustworthy and will continue falsely charging people when they sign up for the free trial until the government intervenes in their shady business practices. Beware.
So I go to sign up for Fubo's Free 7-day use and find out I have to give them my credit card first. Sorry, not interested in having Fubo charge me just because I'm not able to get online and cancel in time. ADIOS AND GOOD RIDDANCE!Dear Fubo, If I wanted a subscription after the FREE offer, I would give you my credit card then, not before. In reality, Fubo just hopes that Free customer will forget to cancel and they can then charge them. As I said before, ADIOS AND GOOD RIDDANCE!
Fu…...fubo TV is a scam and fraudulent company. They will very easily scam you if you sign up there f….7day free trial subscription. They will manipulate with your email accounts if you have two or more email addresses.This is the email they sent me .futo™fuboTvTo: Me vJul 26##- Please type your reply above this line -# #Hello - Your ticket #609has been updated. Please replyback to this email with any additional comments or questions.Juliana A (fuboTV)Jul 26, 2024, 5:16 PM EDTHi Ilyas,Thanks for reaching out to us! After reviewing your account under aliz…@yahoo.com, it appears that yoursubscription is set to cancel, what means that it will expire at the end of this current billing period on August 22nd. It will not renew and you will not be charged moving forward, unless you decide to reactivate your subscription with us again.The account under m_……@yahoo.com was terminatedback in July 14th, 2024. It has no charges since the cancellation took place before the free trial ended.Thanks for checking out Fubo! We are sad to see you go and hope you will consider joining us again in the future.Kind regards,Juliana
I am locked to their login screen. Can not do anything else.I do not have an account, van not sign inGoogle login sends me in a loop back to loginThere is no link or button to register.FB login says this service is supsendet.Who made that stupid website?Guys, I wanna pay for your service, but google login or GB login does not work
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