fubo.tv

3.2
3.2 Based on 993 reviews

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Average Rating

3.2

/
5

993 Reviews

5 Star
49%
4 Star
5%
3 Star
4%
2 Star
7%
1 Star
36%

Filtered Reviews

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Review Time

Jonny Patterson
I signed up for the free trial and…

I signed up for the free trial and cancelled before it was over but I was still charged. Then I called to let them know and could not get someone on the line for almost an hour.

1
Date of experience: Jun 14, 2024
Forrest Butler
They changed my plan without consent

I have enjoyed my service previously. I use it for the premier league. Recently my billing schedule had changed without my consent. I did not get billed from March until June when I typically had monthly billing. I noticed a quarterly charge and attempted to cancel 5 days later. They refused because its a "prepaid service". I argued that its been a few days, I have not used the service and my plan was changed without consent. They still disagreed and I disputed, which was resolved in like 10 minutes. I got it reduced to 24.99 as usual but this shady business tactic and their refusal to help has made me never want to use them again.

1
Date of experience: Jun 14, 2024
Danna W.
Horrible customer service

Horrible customer service. Impossible to speak to a real person and the automated bots are worthless

1
Date of experience: Jun 14, 2024
Gamig_MeLoN61
Good service from CSR.

4
Date of experience: Jun 13, 2024
Misleading

Misleading. Did not offer the streams it said in the promotion. Charged me $1.00 fee for a free trial. Never again.

1
Date of experience: Jun 12, 2024
Virginia H.
Eli was very patient with a 77 year old…

Eli was very patient with a 77 year old man and guided me through the steps to fix my problem. He was very knowledgeable and explained the steps for my Fire TV remote to work with the updated app.

5
Date of experience: Jun 12, 2024
Viola Patterson
Very helpful and fixed the issue

Very helpful and fixed the issue

5
Date of experience: Jun 10, 2024
PF25
My issue was promptly addressed as it…

My issue was promptly addressed as it was related to billing issue. I might add that getting through to a customer service rep is too time consuming. This I don’t need or appreciate. Also, please pay attention to Fubo’s price structure/increases. It is proving me to look to viable alternatives.Thank You for helping out.

5
Date of experience: Jun 10, 2024
Jordy Rogers
FUBO promotes 7 day cancellation but…

FUBO promotes 7 day cancellation but will charge you the day you subscribe and won't always send you a reminder - though they state they will. DON'T USE THE TRIAL - IT'S A BAIT AND SWITCH.

1
Date of experience: Jun 08, 2024
noah27080283
Andy was very helpful and quick.

5
Date of experience: May 29, 2024

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