fubo.tv

3.2
3.2 Based on 993 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.2

/
5

993 Reviews

5 Star
49%
4 Star
5%
3 Star
4%
2 Star
7%
1 Star
36%

Filtered Reviews

Filter Reviews

Review Time

Jeb Brooks
Texted customer support and got my issue fixed VERY quickly!

By texting their customer support number: +1 (888) 847-3826 and asked for help I had a wonderful experience with Milton Pantoja who solved my issue VERY quickly!!

5
Date of experience: Jan 30, 2024
Lashamen15
My customer service guide via text was…

My customer service guide via text was incredibly kind, & was right to the point, handled my situation and gave me the best possible outcome which I appreciate beyond words. Definitely deserves a huge kudos!!!!!!!

5
Date of experience: Jan 30, 2024
Vince H.
It was simple to have my issue…

It was simple to have my issue resolved. I appreciate their service.

5
Date of experience: Jan 29, 2024
Emil
My rep was efficient and courteous

My rep was efficient and courteous, a pleasure to work with. I wanted to cancel during my free trial period, and she helped me with no questions asked and did not annoy me with high pressure sales tactics.

5
Date of experience: Jan 28, 2024
ItsConito_PvP35
I find Fubo impossible to deal with!

I find Fubo impossible to deal with! I sighed up for a 7 day free trial on 1-27-24 and tried to cancel on the next day and I was informed that only 2 days remained on my trial after only about one day. I could not get Fubo on my new ( 1.5 year) Sony smart tv even after a Fubo rep tried to help me. They never sent me an email to erase my personal information( when they say email sent") Phone contact is next to impossible! The entire experience has been a nightmare

1
Date of experience: Jan 28, 2024
Vic C.
Milton was fast and efficient

Milton was fast and efficient. Resolved my issues in an excellent amount of time.

5
Date of experience: Jan 28, 2024
Dom Walker
Response to my request was quick

Response to my request was quick. I had constant buffering with Fubo, while there was no problem with Prime, Netflix and Peacock apps. After my initial call, a few minutes later I received another call. This lady made sure I had done what I could do - unplug and reboot the TV, the Apple TV 4K and modem, uninstall and reinstall the Fubo app. She then said she referred the problem to the technicians. My problem disappeared less than an hour later. I didn't even have to reboot my devices and relaunch the Fubo app. Great service!!!! It's also great that Fubo has people who speak English!!!

5
Date of experience: Jan 27, 2024
Rhoda
The time the rep took to get my problem…

The time the rep took to get my problem solved is appreciated.

5
Date of experience: Jan 27, 2024
Anderson M.
I use Fubo to view PAC12 sports

I use Fubo to view PAC12 sports, but find picture quality compared to directv sports is very poor. Again I will cancel Fubo as soon as BB is done. Fubo is not competitive I’ve tried to fix it. Have full gb from router. Lots of what they call piculation. All my other purchased apps work great.

1
Date of experience: Jan 26, 2024
Gladys Clark
I received help quickly and the process was simple

I received help quickly and the process was simple. The agent was helpful

5
Date of experience: Jan 26, 2024

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More