fusion5store.com

4.3
4.3 Based on 181 reviews

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Average Rating

4.3

/
5

181 Reviews

5 Star
73%
4 Star
10%
3 Star
3%
2 Star
2%
1 Star
12%

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Eric Blincoe
I identified what I needed on the…

I identified what I needed on the website, ordered it, paid for it and was given a delivery date, the date was met, the item worked perfectly, .. a happy boy!

5
Date of experience: Oct 19, 2025
Rich B
You get what you pay for…

Didn't know what to expect from this price point. So although only a 3 star, its not that it was really that bad, just underwhelming. The main issue is the charging connector, which doesn't always work. I have to wiggle the end to make a connection, or pull it out and push it back a few times to get a connection. It also gets very hot, but that may be normal for a small tablet. Why they went with a micro HDMI, l don't know. as my adaptor to ordinary HDMI means I can't get the charge lead in unless I have the adaptor pulled out part way to allow sideways movement. The USB-C does not allow charging or HDMI data transfer which I get from my laptop, so my home hub which runs multiple monitors doesn't work, but my LAN cable does. I wish I'd spent the extra on W11 Pro and not W11 Home. If I could give it back and go for a higher spec I would. I also got the keyboard which seems to work well, although it does disconnect easily and the folder doesn't support the screen well, it falls flat a lot!!. The touch screen is disappointing and as this was the primary reason for getting the tablet, not getting an iPad type of response was a let down. That may just be a windows thing. I tried a stylus, not much better, so have now gone back to a mouse. So really didn't need a touchscreen laptop at all.

3
Date of experience: Oct 16, 2025
Helpful customer service and some business suggestions

The customer service people were very helpful by promptly providing answers to my questions after the purchase and delivery. There are a couple of things that I hope are added to Fusion5 business practices - more detailed product information, and notice of product shipment with tracking numbers. JBK Colorado, U.S.A.

5
Date of experience: Oct 12, 2025
Mark Spraggett
Excellent

Great service very good pricing & quality product.

5
Date of experience: Oct 10, 2025
Mark
DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!Issues using the Fusion5 tablet that was purchased. A factory reset it did not fix the issue therefore a clean install was done on the device which fixed the issue however the drivers are not on the microsoft site and some of the features like tablet mode did not work. I've reached out to support at the start about getting these drivers, support seemed very helpful and after providing receipt of purchase, pics of the device, and more. Communication has stopped. Last communication over 1 month ago and 8 emails sent since the last communication with Ella at support. and still nothing. Very Poor, would not recommend to anyone. Tablet still unusable

1
Date of experience: Oct 03, 2025
Breck Wilson
Fast, portable, and versatile

Switched to this tablet after my old device started lagging and was pleasantly surprised. The Intel 13th Gen processor and 8GB RAM handle multitasking and streaming effortlessly. The 10 inch display is bright and sharp, making it easy to work on documents or watch videos. The battery lasts all day, which is perfect for my busy schedule. The USB 3.0 port and micro HDMI connection add versatility for presentations and media sharing. It’s a reliable and affordable Windows tablet that I’d recommend to anyone needing a solid device on the go.

5
Date of experience: Oct 02, 2025
Annonymous
Still waiting for the case to arrive

Still waiting for the case to arrive. Once it does I can change my score.

1
Date of experience: Oct 01, 2025
short battery life & slow response

short battery life, slow response

3
Date of experience: Sep 30, 2025
franco martin
Better than a laptop in many ways

Six months in, and I still love using fusion 5 10 inch window 11 tablet. I originally bought it as a lightweight backup to my laptop, but now it’s what I reach for first. It does everything I need: browsing, document editing, Zoom calls, and media playback, without any hassle.The Intel processor and 8GB RAM handle multitasking with ease. I’ve even used it for light gaming and photo editing, and it performs better than expected. The full HD 10-inch screen is a joy to use crisp visuals and excellent color accuracy for the price.I also love the multiple connectivity options. The USB and HDMI ports give it a real edge over many other tablets. It’s a device that blends portability with productivity in the best way. Honestly, I couldn’t be happier with this purchase.

5
Date of experience: Sep 29, 2025
Shane William
Great for light office work and browsing

I use this mostly for email, Google Docs, and web browsing, and it’s handled all of that really well. The screen is clear, the touch is responsive, and everything feels snappy. Great to have full Windows and a USB port too those were must-haves for me. Really good value overall.

5
Date of experience: Sep 24, 2025

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