Name: fusion5store.com
Telephone: 000000000
Rating: 4.3

Cliff R Guest

Delivery status never updated or provided, unstable web site

Web site somewhat unstable (maintenance issues?). Order status still shows "process" a week after the order was received. CC charged on order date, no shipping status was ever provided. I sent several messages to inquire on status but never received any response. Trying to register the purchase was a challenge due to web site instability. Once the product pick down list is in random order (lack of customer concern, how difficult is it to sort this list?). If you offer a pull-down list, all products should be listed or wording changed ( such as 128 G changed to "all G" or "128-512 G". 12/17/25 Update by purchaser Cliff. Raised from 3 to 4 start because of response. Having developed SW from 1962-2002 (including the GPS control system), I appreciated the challenges. Today there is much too much pressure by management to get "something out" regardless of the strong warnings from the technical team about being not ready (remember the Challenger explosion). True quality of a company is as much avoiding problems as how you handled them when they occur. Thank you. Merry Christmas

Date of experience: Dec 11, 2025

David J. Guest

3 months ago

Strong and prompt support

Pre-purchase questions were quickly and fully answered. Shipment and tracking info followed smoothly .

Date of experience: Dec 02, 2025

CELESTE ALLEN Guest

3 months ago

All good

Easy to find what I wanted. No problems with payment or shipping. Quick delivery.

Date of experience: Nov 30, 2025

Lisa Garcia Guest

3 months ago

Product shipped fairly quickly

Product shipped fairly quickly, however I didn't rec notification and emailing the company was the only communication to reach company to find out status. Not having any experience with this company, I was a bit uneasy. They did respond within 24 hrs.

Date of experience: Nov 14, 2025

Evelyn Mcpherson Guest

4 months ago

For anyone needing a portable Windows…

For anyone needing a portable Windows device, this model is impressive. fwin232 pro N5 is small enough to carry anywhere but still delivers fast performance and reliable connectivity.

Date of experience: Nov 11, 2025

Mr S Flanders Guest

4 months ago

The price was fair

Date of experience: Nov 11, 2025

michael griffin Guest

4 months ago

Returned item

I have returned this product back to Amazon because first of all there i was no charger in the box and could not get a power cord from FUSION. I tried contacting them many times without success.

Date of experience: Nov 03, 2025

Cz Cobb Guest

4 months ago

Power and portability combined

Fusion5 Built-in-USA FWIN232 PRO N5 has replaced my old laptop. It’s fast, compact, and handles Windows apps without any lag. The Full HD display looks great for work or movies, and the 512GB SSD gives plenty of storage. The included warranty adds real peace of mind.

Date of experience: Nov 01, 2025

DO Guest

4 months ago

Customer service was fast and friendly

Customer service was fast and friendly. Unfortunately the screen protector I needed did not fit and had to be returned. They immediately fixed the description online so other people will know. Unfortunately I had to pay for the return shipment. However, the refund was done in a very timely manner.