Review Time
If you're considering a purchase, just go for it! These controllers are fantastic. My first one had no stick drift, and when I reported an issue, the support team promptly sent me a replacement under warranty. My current controller is the Kaleid, and it's incredible—no stick drift, even after drops. It's also durable with customizable lights. I'm already excited about getting a third controller, the G7 Pro, which I anticipate will be just as amazing. In short, these controllers are unique, highly customizable, and the customer service is excellent.
Purchased a floral controller for my gaming console and faced significant problems with the aux port. However, after reaching out to the support team through a messaging platform, I received tracking information for my replacement within minutes after confirming some details. The staff was very friendly and the process was simple.
I bought a G7 Pro controller and had to replace it three times through the retailer. Eventually, I contacted the support team, and they responded in under an hour, providing a tracking link for a replacement. Excellent support! The controller has a solid feel (aside from the initial issue) and is very sturdy. The charging dock is a fantastic bonus, especially for the price. I would definitely consider purchasing from this company again.
I bought a gaming controller and within a month, the right trigger became erratic and stopped registering. I attempted to contact the support team via email but didn't get a response. I then used a messaging platform to show them a video of the problem along with the required details, and they promptly sent a replacement. I do wish communication could be done through email instead of the messaging platform, as it has a bit of a learning curve, which is why I gave it 4 stars. Overall, the issue was resolved, and I would consider purchasing again.
I purchased a controller a few months back, and it's been fantastic overall. However, I encountered an issue with the right joystick. The support team has been incredibly helpful, working swiftly to resolve my problem, even during the holiday season. I truly appreciate their assistance. Don't hesitate to make a purchase; they have a wonderful team!
I've tried many pro controllers and never found one that worked well or felt comfortable. I pre-ordered the G7 Pro and waited about two months for it to arrive due to high demand. It's one of the best controllers I've ever used, if not the best. The support team is outstanding; during a tough time when I couldn't afford an Xbox, they provided me with a code so I could still enjoy gaming over the holidays. This company truly deserves recognition for its quality and care for its customers.
I encountered an issue with the trigger on my controller, which I pre-ordered in June 2025 and received in August. The right trigger began malfunctioning in hair trigger mode. I reached out to the support team, and they promptly ensured that a replacement controller was sent to me without requiring me to return the original first. After verifying some details, they shipped the new one right away. Outstanding customer service—better than what I've experienced with other companies.
This company produces outstanding controllers, arguably the best in their price range for both quality and support. After a lengthy search for the ideal gamepad, I selected the G7 Pro for myself and couldn't be happier. I also want to highlight the fantastic community feedback and live support available on their platform. It's rare to find a company that genuinely cares for its customers like this one does. When I encountered an issue with the gamepad due to a firmware update, I reached out to the support team on their platform, and they resolved everything in just three minutes! Honestly, I doubt I would have received such prompt assistance from other brands. I highly recommend exploring this company's products.
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