Name: gamesir.com
Telephone: 000000000
Rating: 4.7

Kev.B Guest

Best Controller around!

Amazing company, controllers are brilliant, the customer service is super helpful, needed help and used discords help and support and the best of help ever all professional and friendly team, well most definitely be heading over to upgrade and purchase a pro controller in the near future. Many thanks to Team GameSir 👍

Date of experience: Oct 11, 2025

David Jedidiah Elijah Paul Guest

5 months ago

Great Support and Replacement for Defects

I purchased a top end special edition Gamesir G7 Pro controller back in October 2025. The product arrived with a battery charging issue which did not let me use it wirelessly which was one of its capabilities.When I reached out to the Gamesir support team on Discord, they immediately ran me through the process to try to reset it and reinstall drivers in case there was any error in that aspect. But the issue seemed to be more hardware-related. The technician who helped me asked me to send him some videos showing the issue and immediately placed an order for a new repalcement.I am happy to say that I received my new controller last week and it works great! Highly recommend Gamesir for good quality product and great support!

Date of experience: Oct 10, 2025

A Noob Tuber Guest

5 months ago

Discord is the Way

The Company uses discord as a form of live customer chat which although may be a limitation for those who don't have it the service on there is amazing as it's half customer service and half a community for helping solve issues.

Date of experience: Oct 10, 2025

André Neves Guest

5 months ago

Unmatched support

I got the Cyclone 2 on December 9th, 2024, and the controller’s R3 button stopped working when using it in Xinput mode.Although I was a bit disappointed by this, the support team on Discord (Robin and Cyfer) were tireless.Even though none of the troubleshooting steps worked, I could tell they did everything possible to help me. Their support is truly unmatched.Despite the issue, I’ll continue supporting this company because they genuinely care about customer satisfaction.Thank you again, Robin and Cyfer

Date of experience: Oct 10, 2025

Nossi Produ Guest

5 months ago

Greate customer support

Greate customer support - Easy-to-use Apps with great controller compatibility. Easiest way to play all kind of games on you mobile devices. Customer support answers instantly and provides everything needed and is always polite.

Date of experience: Oct 10, 2025

Revlm Lmp Guest

5 months ago

Joke of a company cheap parts bad…

Joke of a company cheap parts bad customer service useless don't order there trash controllers

Date of experience: Oct 09, 2025

Axel Delgado Guest

5 months ago

Amazing Support

I bought a controller from Gamesir recently and I Loved it unfortunately i had a issue and i had to contact their support team and i kid you not they've had one of the best customer services Ive seen in a WHILE, the experience was so fast too and they even offered to replace the controller that was defective. 10/10 in my opinion.

Date of experience: Oct 09, 2025

Quintie Guest

5 months ago

I had a problem with my new gamesir…

I had a problem with my new gamesir nova controler. I was helped very quickly and affeciently via discord.defenitly would advice to ask help via discord.

Date of experience: Oct 08, 2025

Fred M. Guest

5 months ago

I had a problem with my new G7 Pro…

I had a problem with my new G7 Pro Wireless controller. Contacted their support via Discord. Uploaded a video of the problem along with my order information and they are sending me a new controller. Support was quick and easy. Thank you!

Date of experience: Oct 07, 2025

Donte Mooney Guest

5 months ago

Placed an order 9/25/25

Placed an order 9/25/25 . Received a tracking number that claimed items were delivered in July . Reached out to customer service department in which no one has responded.