giftcardmall.com

1.4
1.4 Based on 81 reviews

Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how ...

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Average Rating

1.4

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5

81 Reviews

5 Star
4%
4 Star
4%
3 Star
1%
2 Star
0%
1 Star
90%

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Nathalie F.
worst customer service and gift card experience ever

Merry Christmas to all and thankyou to the ones who responded, we will get this done, we will not let them get away with this. Class Action all the way.**** Before reading i would like anyone who has had the same thing happen contact me if you are interested in a class action suit aginst this scam company. I will prove that they had knowledge of what was going on and that it was a internal problem. They ruined my christmas so i want them to pay for the problems they cause people and think they can get away with. So if interested in trying to get class action suit started please contact me at espinrc32 AT gmail dot comworst experience I had two gift cards purchased from this company and one of them the money was taken out within a hour after I bought it and the other one the funds I had left were drained over night. I cant get a hold of anyone because they just put you on hold. This is crazy the total taken was around $300. I think it has to be someone in the company doing this, because how else would they know when the card was purchased , how much was on it exactly and also the security code. It's only obvious it has to be someone working at this company. They have to have one of the worst customer service ever. Do not buy this companies gift card you will be hustled.Recieved generated email from company talking B.S., this company is a fraud stay clear of them . Out of three gift card i recieved i was only able to use one and had problems using at different stores. I cant believe this company conducts buisines this way, they know it has to be a internal problem but still allow it to continue, Now they want me to submit more docs after they said i wouldnt have to because they driooed the ball on this claim. Ill never buy anything attatched tot his company.This company asked for pic of my i.d. and other personal infowhich is crazy because i haveno faith in this scamming site . the company themselves have to be the one draining card because they are drauned right after activation and mos time leave a penny and numberous fraud charges to sane gambling site, this company is fraud and needs to be stopped , i am going to get a petition together to stop home depot and amazon from selling these cards, I already reached out to each store and they will be willing to remove them if i could get enough signatures. Stay away from this company and any company that sells its products12-24-24Recieved response back from company whicvh i have already sent them this same info. So thats how muc h they pay attention. This company is garbage, their has to be some way to prove that this company had knowledge that someone at their company has been draining these cards but still allow it to happen so that we may be able to get a class action suit going against them for their involvement int this since they have just been ignoring the problem. because come on how ould someone know when my card was nloaded and exactly how much to drain and the as you look throught the reviews most peoples cards are being drained with one penny left. Which means it has to be someone at the company who has acess to security codes and when cards are activated and for how much. This company is garbage and has no respect for people because look at what they do during the holidays.

1
Date of experience: Dec 12, 2024
Scammed

Used website on the back of the card, typed in the card info to check balance which said $25. The next day when I tried to use it, it says $0.01. This is a scam. How do I get reimbursed for this?!

1
Date of experience: Nov 29, 2024
Cecily A.
Someone made a scam purchase on my card. Left me with 1 cent on my card!

I received a visa gift card on Black Friday as a gift. I activated it on the website on the back of the card on the same day. The next day, there was a $99.99 charge, and now I'm left with 1 cent on the card. I'm beyond livid.***Updated to say that NO ONE from this company has contacted me. So you're lying when you said you tried to. ***Updated to say if you really think I am going to send you a selfie of me holding my driver's license, you must be insane. Your gift cards are hacked. Do you really think I would send you a picture of me holding my license so that can get hacked too? Get a grip!

1
Date of experience: Nov 27, 2024
Rhonda Long
My gift card was hacked.

My gift card was given to me as a gift. I activated the card and tried to use it on two different occasions and the card was declined both times. The balance was $200.00. Today I checked the balance, and it is $0.25.I called the customer service number on the back of the card, and it is just automated and does not give the option for a hacked card. I went on their website and could not find any help. I tried their chat, and it was of no use at all, it said they left the room.I do not recommend buying this card for anyone.

1
Date of experience: Nov 14, 2024
Yasmin Cook
The company stand behind their product and help if something goes wrong.

I bought a $200 card with this company and when I activated it someone, through phishing, stole the full amount and proceeded to purchase items from Victoria Secret. I called the company and they immediately started contacting me and taking care of my case. I sent proof of the receipt of the card purchased and a photo of the physical card etc… After a few back and forth emails, the company apologized, stood behind their product and they refunded me the full amount of the card originally purchased.

5
Date of experience: Nov 11, 2024
Sylvia
Predatory Company!!!

My daughter bought me a $60 gift card and all of the money was stolen from it! My story is the same as everyone else. I checked the balance by phone and confirmed there was $60 on the card. I tried using the gift card and it wouldn't work so then I went to the website on the back of the card and registered the card thinking that was the issue. Then I check my balance and I am told it only has $0.01! I called and was told they would send me an email requesting more info. I never got any email. They also told me it would take 30 to 90 days to review my case. Now I am seeing all of these bad reviews and realizing that this company is just a big money laundering racket.

1
Date of experience: Nov 11, 2024
Lindsay Sanders
I got robbed $157, but they refunded it.

I got robbed $157 from this website after I entered my card information!!!They refunded my money after they did a thorough investigation.

4
Date of experience: Aug 28, 2024
MH41
Leslie Lomax

Leslie Lomax. I DO NOT SEE ANY EMAILS FROM YOU GUYS AT ALL!!! I am forwarding this thread to the place that I bought the gift card in hopes that they stop dealing with your company altogether. This is probably done to recoup money that was mismanaged and the customers end up paying for it!! SCAM

1
Date of experience: Aug 26, 2024
Taylor B.
wff these guys

wff these guys. I made 3 small purchases on a 50 dollar card. all about 2 bucks. went to make an 11 dollar purchase and card was declined because 25 dollars was stolen from the card. exactly 25 dollars. someone hacked this card and took my money. there isn't a way to actually contact customer service to resolve the issue. after reading g the reviews, this happens all of the time. it is messed up. if I wasn't impoverished, I would just move on. but this company just took food from a starving mouth. scre them

1
Date of experience: Aug 16, 2024
FrambouzeVenere_
Funds depleted before I could use it

Bought a $100 gift card. Whenever I went to use the card it was declined. I went online to view my balance and transactions and the funds were depleted from google*google google play. Tried calling to speak to an actual human and can not. I am so frustrated I want to cry!

1
Date of experience: Aug 16, 2024

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Business Details

  • Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.See more

  • language https://giftcardmall.com

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