Review Time
My amount was $100 when I used my gift card to check in to their website. I went shopping, and by the time I checked out in Pittsburgh, my card had been used by someone in California. It was awkward and painful. Don't use their website to check your balance, let the store do it for you.
I received a gift card from my employer for 300.00. Went to the website to register my card. While in the parking lot of the mall. I tried to use it but it kept declining. I called to check the balance, 299.00 was charged by a reseller company immediately after I registered the card. Now I have to wait 90 days for a response to my dispute. This is beyond frustrating.
I received a $200 GiftCard Mall card as a work bonus, and within five minutes of activating it, the entire balance was gone. I did not use the card or share the details with anyone.I reported the issue immediately. It has now been 30 days, and I have received no resolution, no replacement, and no meaningful update. Customer service has been slow and unhelpful, offering no clear explanation or timeline.This appears to be either fraud or a serious system failure, yet GiftCard Mall has shown no urgency in resolving it. For a company that handles prepaid cards, this level of security and customer support is unacceptable.I would not recommend GiftCard Mall, especially for high-value cards. If something goes wrong, you may be left without your money and without answers.
This is probably the most thoughtful scam i have ever seen. The website asks you to enter your card info, cleans the balance off the card and when you call the number on the card, it tells you to enter your information again on the keypad so they can make sure they did a good job cleaning your balance out. Total scam. Beware.
Total scam and impossible to resolve. Got 3 gift cards as a work anniversary gift, and not an insignificant amount. I did not try to activate or register any of the cards, but I did call the number to check the balance on one of the cards. Said I had a $100 balance on the card. I tried to use it at Lowes for a small purchase and was declined. I checked the balance again and it was $0. The entire amount of $100 was immediately stolen and charged to Draftkings.com. I suspect the # I called on the back of the card is a scammer # and once you enter the card information they steal the money. The cards are paper as well, not legit. It is impossible to get any kind of customer service. I'm afraid to even try to use the other cards, as they have significant balances, (allegedly). Scam company needs to be investigated and shut down.
My attempts to reach "customer service" left me more anger than I was to begin with. There are several transactions on my card I DIDN'T make! On their website, I was under the impression that I could call customer service if I had any issues with the website. I call and all I get is, "thank you for calling..." an automated response designed to force me to leave personal information. They said they'd leave a form in an email for me to fill out and to return to them. They continued to say it would take up to four weeks for them to respond. I have lost $200.00 due to someone else using my card - I don't want to wait four weeks, I want to talk with a live, a real person to talk to about my issues!
Recieved a gift card as a present. I registered the gift card through the correct website. Tried to use the card 30 mimutes later. The transaction was declined. I checked the balance and there was a transaction for the total amount on the card made to Bet Rivers.com in Chicago, I live in Texas. When I tried to dispute the charge via phone. There was a message that thier registration portal had issues. There were addtional securtiy messures that were not there when I activated the card. They were either Hacked and haven't reported it or they know anout the scammers. Do not buy these as gifts. They are a complete scam. I sugest everyone that's been scammed to file a report to the FTC as I am. They can't refund the money but maybe they can stop the scam from happing to someone else.Edited to add: Maurice From giftcard mall has reached out through trust pilot. Maurice if you would like to reach out and make this right you can email me with the email attached to the card ending in 4715. Reaching out through trustpilot with a link to add more details here without any specifics of what you need is unhelpful and apears to be disingenuous. I gave the date, amount of the charge, the betting site and the city it was charged in. My name is on this review. You can go through your records and find me to reach out but you haven't.
Robert FrankRated 1 out of 5 starsFraud. Scam. Thieves. Followed the instructions to register the card, immediately checked the balance and it was the correct amount —$100. When I tried to use it the balance was 5 cents. Infuriating beyond words! Our daughter got this for my birthday she is a single mom with 3 kids and gets no support from anyone except from working her hind end off to be robbed of $100. Have contacted them and they ask for things to be emailed but when you send the email it is returned as can’t be sent. I wish there was a way to leave a minus 0. And after reading
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Welcome to GiftCardMall.com, where we help you create gifts as unique as your loved ones. From custom Visa Gift Cards to store gift cards and e-gift cards, we are your one stop shop for celebrating individuals. Want to know more about our company and how we’re active in our community? Connect with us on social media, read our blog and past press releases. If you are looking for cards for your business, visit our corporate site OmniCard.com where you can find incentive cards and professional greeting cards.See more
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