gledhill.net

4.8
4.8 Based on 201 reviews

Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our cust...

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Average Rating

4.8

/
5

201 Reviews

5 Star
93%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
3%

Filtered Reviews

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Review Time

Jennifer Grabham
Very helpful and friendly thank you

5
Date of experience: Dec 15, 2025
George Pocock
Luke H was brilliant!

Had been without hot water for nearly 3 weeks until Luke turned up, took a lot longer than first expected but he was thorough and done a brilliant job in getting us back up and running and finally had a hot shower the moment he left. Couldn’t be more grateful for his professionalism, hard work and determination to getting our system back working as it should be. Thank you!

5
Date of experience: Dec 11, 2025
Gareth Evans
Excellent

Turned up on time. Carried out a difficult job without complaining, he just got on with it. I would highly recommend taking out the insurance policies offered with them.

5
Date of experience: Dec 11, 2025
Maria Beatrice Renna
Absolutely appalling company

Absolutely appalling company. Our boiler broke down three times in the middle of winter, leaving us without heating and hot water. Because of their failures, we were forced to pay a £900 bill last year, which is completely unacceptable. When you try to get in touch with this company, the experience is awful. You wait an extremely long time just to speak to someone, and even when you do, nothing gets resolved. They do not do what they are supposed to do. Our landlord has been incredibly helpful, paying £400 per month for a maintenance contract specifically so that any issues can be fixed immediately. Despite this, both us tenants and landlord are left struggling, while this company does nothing to help. Their process is endlessly long: you call, they send an engineer a week later if you’re lucky, who only comes to “check.” Then they order a part, and only after that do they send another engineer. A month goes by with no heating and no hot water. This has happened repeatedly. At this point, it genuinely feels easier to get through winter without heaters than deal with this company again. The service is inefficient, frustrating, and completely unreliable.Do not use this company. We strongly advise anyone considering them to look elsewhere.

1
Date of experience: Dec 10, 2025
Deryn
On time

On time, fixed the issue. Professional and polite.

5
Date of experience: Dec 09, 2025
Brian Moore
Excellent service

Excellent service. On time, great communication and issue resolved quickly and easily

5
Date of experience: Dec 09, 2025
Mrs R Hudson
Always great service from the team

Always great service from the team. Kept me informed about the visit, very pleasant man did a great job fixing the leak.

5
Date of experience: Dec 09, 2025
Excellent Service

My parents have had to have Gledhill help twice in the last 10 days, one to fix boiler leak & two to sort thermostat control panel issue. The engineer was excellent, friendly & provided a great service, thank you.

5
Date of experience: Dec 04, 2025
Kam Fai Cheong
Good service

Good service

5
Date of experience: Dec 04, 2025
Carmel
It was quick and a job well done

It was quick and a job well done

5
Date of experience: Dec 03, 2025

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Business Details

  • Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.

  • email enquiries@gledhill.net
  • call 08000427427
  • language https://www.gledhill-response.net/

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