Review Time
I recently had an incredibly disappointing experience with this company prompting me to share my dissatisfaction here. Despite the initial acknowledgment of issues with my shipment, the subsequent handling of the matter has been nothing short of unprofessional and frustrating.What is particularly concerning is the company's complete denial of responsibility for the situation. After an initial commitment to compensation, the accounts department now claims that they are not accountable for items removed by Australian customs, contradicting their earlier assurances.This flip-flopping and lack of accountability reflect poorly on the company's commitment to customer satisfaction. It's not just about the monetary compensation, but also about the principle of transparency and responsibility. The overall experience has been characterized by miscommunication, delays, and a complete lack of professionalism.I am left with no choice but to consider taking legal action to address these issues. I hope this review serves as a cautionary tale for others considering using global express. I strongly advise others to think twice before entrusting their shipments with this company, considering the lack of information, the harassment caused by numerous follow-ups, and the failure to honor their commitments.
Highly relible and economic service. I had move some of my household items from Bamgalore to Sweden through Global India Express. Very much satisfied with their service. Special thaks to Nagarajan for always being a phone call or whatsapp chat away to clarify any questions.
All the positive reviews seems to be of this company's employees. Even after 3 months my parcel is not delivered. It seems DPD is barred in spain then also Global India Express is using this vendor to deliver the parcels. Beware of this fraud company. They know very little about the international couriers. They are not telling me what is the issue with the courier. It is lack of trait knowledge and highly unprofessional approach. This company should hire some professionals.
Global India express did a great job in getting the medicines my father needed from his Doctor in India. Good company, great staff, transparent process. They know shipping and do it well! I highly recommend them for any urgent, important shipment from India to the US.It started with my bad experience with another company. Couple of months ago, I talked to my father's Dr and Pharmacist to arrange meds to be sent. Long story short, weeks later, I found out that meds were returned by customs, another few weeks later, they were destroyed and I lost meds and shipping. This was with a major international courier!! No transparency, poor support!Then I sent an online inquiry to Global India Express. I immediately got a WhatsApp message asking about it. Mr. Nagarajan was very friendly, considerate and when I explained to him about my bad experience, he offered his personal guarantee and helped with identifying medicines that may be banned for shipment.It took me few more weeks to convince to send again. Mr. Nagarajan arranged for my package to be picked up from my hometown in TN, India, ensured proper packaging, provided regular updates. Few days later, it was at our doorstep, timely, no incident, no fuss. While constantly getting updates!This was my best experience with any courier company. It was as if Mr. Nagarajan himself personally traveled and hand delivered! Thank you, Global India express, thank you Mr. Nagarajan!Partha
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Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.See more
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