Review Time
I am using Global India Express courier from past 3 years for international couriers. They are doing their job good. On time delivery. And I would have to mention Nagaraj. His way of co ordination and work is very good.
I highly recommend Global India Express for international medical shipments out of india. We live in Los Angeles, USA. I order medicines for my father from his doctor in Trichy India, every 3 months. Before we started using Global India Express, I've had issues bringing them in - lost money and medicines, had trouble with customs. Last year, I sent a WhatsApp message to a few medical courier companies, not expecting any response. To my surprise, Mr. Nagarajan called me and assured me medicines will be handled properly and efficiently. He also went over the procedures to bring medicines through US customs legally. We have been using Global India Express ever since. I want to personally thank Mr. Nagarajan for being personable, caring and excellent customer focus. When I message him about a prescription pickup, he calls our pharmacy to check the availability of medicines, sends his courier guy to Trichy to pick up the medicines, then tracks and updates me the status all the way until it's delivered to our door in LA! Thank you, Mr. Nagarajan!
Global India Express provided an efficient and timely delivery of my shipment to the UAE. Overall, their service was satisfactory, earning them a rating of 3 stars out of 5. While the delivery process ran smoothly, there were areas where the company could improve to enhance its professionalism. For instance, having a dedicated point of contact throughout the shipping process would help streamline communication and ensure smoother transactions. Additionally, proper management of documents would minimize errors and confusion during the shipment process.Despite these areas for improvement, one standout individual from the Global India Express team, named Nagarajan, demonstrated exceptional performance. His proactive approach and continuous communication made our experience much better. When we encountered a payment issue, he went above and beyond to assist us in resolving it promptly, showcasing his dedication and commitment.The package arrived at its destination on time, thanks to the efforts of the entire team. We appreciate the hard work put into ensuring that our shipment reached its intended recipient without any significant delays.
We received the package that was sent to Sweden and could see that the package has been modified completely (reasons below)Billed for 34 kilos and received only 30 kilos - Extra charge 2800 Rs for 4 kilosWe have not been informed about this during the collection and if that is the case, we could have modified it accordingly (overall - Approx 7000)worst thing is: we tried to reach customer case but no response so far on the raised compliant
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Global India Express, is a leading international courier and cargo service provider. We've the best deals for worldwide shipping with all branded International Leading network. Some of the features like 24X7 working pickup, doorstep pickup and delivery, hassle free transportation, personalised customer support makes Global India Express the unique express delivery service provider in India.See more
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