globalindustrial.com

1.7
1.7 Based on 80 reviews

Global Industrial is a leading distributor of material handling equipment, storage solutions, workbenches, office furniture, safety equipment, and more. We carry over one million high-quality products to meet all your business, commercial, and industrial ...

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Average Rating

1.7

/
5

80 Reviews

5 Star
16%
4 Star
1%
3 Star
0%
2 Star
5%
1 Star
78%

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Review Time

George k Hickcox
Well you had what I needed I went and…

Well you had what I needed I went and looked at other sites they didn't have what I needed you have the Delrin rod 7/16 in a foot long and that's all I needed so that made it great however ordering it was somewhat tedious because I didn't want to go through having to get signed up to the company so there should be a site to bypass all that and just order what you need

5
Date of experience: Oct 03, 2025
Naomi M
If I could give zero stars I would

If I could give zero stars I would. I ordered five of the same size cabinet. One of the cabinets was the wrong size and another was dropped by the shipping company during delivery. After three weeks of emails there is no resolution and no narrative of how Global Industrial will replace the cabinets. Very disappointing service.

1
Date of experience: Sep 23, 2025
fstalkup
Not much to tell

Not much to tell. You chose the product, put in your info and it's a done deal. Pretty simple. Just the way I like it.

5
Date of experience: Sep 20, 2025
Easy to order

Easy to order, great prices

5
Date of experience: Sep 17, 2025
Doreen
Disappointing Experience

Our animal shelter has had an incredibly frustrating experience trying to purchase a floor scrubber. For over two weeks, we've repeatedly attempted to contact them, hoping to buy a floor scrubber.Despite our offers to pay full price, and even suggesting the potential for a charitable donation that could offer them an IRS deduction, we've been met with complete silence. Their unresponsiveness has been truly disappointing, especially given the vital work our shelter does. This lack of communication and unwillingness to engage has left us with the impression that this is one of the worst companies we've ever dealt with.

1
Date of experience: Jul 30, 2025
BeiKeR35
Long delivery times - some products below par

Delivery times are all over the place - usually way longer than other companies. I've left product reviews on their site and they don't show up, which is probably because it was a 2/5 star review. When asking customer support why reviews don't show up, there's no answer other than they'll look into it. The company does have decent prices for some products but I'll look elsewhere from now on.

1
Date of experience: Jul 25, 2025
April B.
delivery dates are blatantly misleading.

item showed same day shipping, & receipt showed estimated delivery date of 6 days. 2 weeks after order an estimated DD of 2 months later showed on their site, but no notification had been sent. after complaining the item finally arrived a month after initial order had been placed. Clearly 4x longer than they advertised. All they could say was it said estimated DD.

1
Date of experience: Jul 15, 2025
Jayson Johnson
Tried to order some ground stakes

Tried to order some ground stakes. Order was $44. Stopped my order when I seen it was $220.00 for shipping and handling. So the total was $264.00. You got to be kidding. Will never deal with this company.

1
Date of experience: Jul 07, 2025
Blodkiler21
Terrible customer support.

I ordered 7 items from Global Industrial. Four of the items showed up from a private carrier but they were missing the largest items, and I contact support several times. Each time I was told I would have a response in 24-48 hours, but even after multiple attempts to get a response or a re-shipment I was continually given the same answer. Customer service was just robots and provided no additional support.I told them when they delivered the products a picture was taken and they were 9' white boards which would be clear and obvious in the picture. They never checked or looked. This place isn't worth the hassle. I'd recommend ordering form anywhere but here.

1
Date of experience: Jul 07, 2025
Horrible shopping experience

I purchased a table online on a Sunday night . Next morning I found the item over $250 less from another merchant. After only 8-10 hours since placing the order, the company was unable to cancel my order but offered $120 as a charge credit after my order shipped. They sent me a copy of a credit memo but never processed a charge credit. I contacted Global Industrial several times to let them know my bank never received the credit & each time they forwarded a credit memo which means nothing. Not a company I will shop at again.

1
Date of experience: May 19, 2025

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Business Details

  • Global Industrial is a leading distributor of material handling equipment, storage solutions, workbenches, office furniture, safety equipment, and more. We carry over one million high-quality products to meet all your business, commercial, and industrial needs at low prices.

  • email service@globalindustrial.com
  • call 18889787759
  • language https://www.globalindustrial.com

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