gls-ireland.com

3.5
3.5 Based on 9.7K reviews

GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 4...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.5

/
5

9.7K Reviews

5 Star
57%
4 Star
4%
3 Star
2%
2 Star
2%
1 Star
35%

Filtered Reviews

Filter Reviews

Review Time

Debbie Ross
bought a van with 33,000 done 600 miles…

bought a van with 33,000 done 600 miles and could not get reverse gear. I phoned the AA Warranty van protect plus.The person on phone was very nice and gave me a garage to take van. The Garage said the Gear linkages had seized and wants renewing, the garage phoned the warranty company who refused point blank that they will not cover this.I had no phone call of explanation from warranty company.when I rang to ask why this is not covered, the only explanation I had was its all in the paperwork, this person was very rude and just wanted me off the phone.,Do not buy from this Company you will regret it, complete waste of money and time.very unprofessional and arrogant. ref 1694304/1846228UPDATE...… I picked van up from garage today after being fixed, they said they had had 8 jobs from AA Warranty and only one had been accepted.The garage themselves deal with warranties they could not believe this job was not covered.The replies they put on here about investigating the problem are all lies, I rang up to give them my policy number and still got same answer, read policy and same attitude.I also rang Garage who I bought van off they could not understand why this was not covered, said they would look at other warranty companies.DO NOT BUY, if you are offered this warranty when buying a vehicle, REFUSE IT.UPDATE. UPDATE..UPDATE....UPDATE...UPDATE...Garage I bought van off rang today to advise me to take this to court, I have spoken to solicitor who also has advised this must go to court. getting statements from Garage I bought vehicle and AA warranty from and also Garage that fixed Van.I WILL NOT LET THIS GO AWAY I WANT PAYING.My Guarantee number is STAAW000789066client ref 1694304/1846228

1
Date of experience: Jan 15, 2019
Geoffrey B.
Was worried after reading some reviews

Was worried after reading some reviews, but all the staff were excellent and dealt with the claim immediately and without question

5
Date of experience: Jan 14, 2019
Edward F.
Excellent experience

Excellent experience! I bought my car used, and subscribed to the AA gold warranty. I had two repair in a years. The most recent being a fault with he engine of my car, after only 64000 miles. I didn’t have to worry about a thing. I phoned the claims department, they found me a garage to bring my car to, and took care of the repair costs. All in all this insurance has saved me a small fortune!

5
Date of experience: Jan 12, 2019
Ab Morgan
Really poor service

I had a very bad experience with this as cover, I bought a car from car giant and they advice me to get the 3 years warranty from as which cover any damage including clutch, My car is under 60000 miles , now I had a problem with the car (clutch) and they referred me to take to Halfords my car is there for 5 days, I haven't received any answer I couldn't use my car to take my kids to school or for our personal use, and surprise surprise I received a call in the morning saying that my problem is not cover and I have to pay for the fixing which will be lots of money, now I was without a car for a week and i been lied about this warranty and I have to pay for it. I advice anyone to avoid this warranty from car giant.I feel I been cheated and rip off by them, I want to cancel my 3 years warranty now, and they told me to call car giant, and car giant is telling me to call them, absolutely joke

1
Date of experience: Jan 11, 2019
Spam

For half a year now, I have clicked unsubscribe in their emails and have been confirmed to have been unsubscribed. I still receive their marketing emails.

1
Date of experience: Jan 10, 2019
Spam

For half a year now, I have clicked unsubscribe in their emails and have been confirmed to have been unsubscribed. I still receive their marketing emails.

1
Date of experience: Jan 10, 2019
Paddy P.
Good and positive response to a claim

Good and positive response to a claim, although the hourly rate of £40 is unlikely to get you a decent garage. Their estimate of the time taken to repair and therefore what they were willing to refund was also low. But they ended up paying for around two thirds of the repair and for a manufacturers part - so not too bad in the end.

4
Date of experience: Jan 10, 2019
Blake Price
AA warranty not worth the peice of paper it’s written on.

AA warranty not worth a squat, STEAR CLEAR!! Was sold the 5 star gold policy when I bought a car from car giant which obviously the sales people get a commision for doing. First off it’s not even AA, it’s a different company called Motorway direct trading under the AA name. Headlight unit packed up on my Audi a6, phoned them up and explained to which the lady told me straight off the bat that they would not be able to cover it. I paid near enough £600 for a cover which is supposed to cover everything but they tell me they can’t cover a bloody headlight? ABSOULUTE JOKE 🤬. If your buying a car from car giant which I strongly advise against be sure not to take the warrenty, your better off getting a manufacture warrenty which will cover you for everything.

1
Date of experience: Jan 09, 2019
Exelio_77
This is the worst company i have ever…

This is the worst company i have ever dealt with and i cannot emphasis how much you should avoid at all costs. The warranties are worthless and the staff are rude and will happily waste your time trying to find routes to reject a claim.

1
Date of experience: Dec 21, 2018
KC45
Good company to deal with

Good company to deal with. Prompt settlement

4
Date of experience: Dec 11, 2018

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • GLS is one of the leading shipping companies for parcel delivery in Ireland. GLS is proud of its strong national network. GLS provides numerous optional additional services with customised logistics solutions to suit any business. The GLS network covers 41 European countries and is linked to all major business centres worldwide.

  • email service@gls-ireland.com
  • call 018606200
  • language https://o211375.ingest.sentry.io/5826609

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More