Review Time
I had my GoInternet service installed recently and the whole process went without a hitch. The speeds have been consistently reliable, which makes a big difference day to day. Their customer service has also been excellent — whenever I’ve needed to get in touch, I’ve hardly had to queue and always felt well looked after. Really pleased with the service and would happily recommend them.
My tenant has been attempting to get a Go Internet installation since August. She is unable to get an engineer to visit even though she calls 3 times a week to chase them. She is always given excuses why they don't turn up for example the engineer is sick. Twice she has taken the whole day off work to be there for their appointment and they don't turn up. It seems that they do not want the business. Perhaps Trevor would like to explain what the problem is and how they are going to solve it.27/1/2026STILL WAITING FOR THIS TO BE RESOLVED11/2/2026This issue has finally been resolved and we now have an acceptable speed. There were complications due to the interrupted line of sight to the transmitter. Trevor came up with a solution that worked for my property and should help surrounding properties.I hope this experience will improve the company's communication with customers.
Very helpful and friendly also easy to get through. Equipment arrived in good time made more complicated because of house move. Relatively easy to set up help available if needed. So far fast speeds and good coverage over a 3 level house with multi streaming taking place.
The installers were friendly and very thorough in locating the aerial for best performance. They did a very neat installation and cleaned up carefully when finished. Speeds are exactly as advertised and very stable. Great service, highly recommended.
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Go Internet is a reliable UK based company with a friendly team of knowledgeable and helpful people who are passionate about making communications work efficiently – wherever you are.
