grattan.co.uk

4
4 Based on 141 reviews

Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now...

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Average Rating

4

/
5

141 Reviews

5 Star
67%
4 Star
6%
3 Star
5%
2 Star
7%
1 Star
15%

Filtered Reviews

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Review Time

Clyde
Grattan Customer Services

Customer Services need urgent improvement in my considered view. Also, currently very difficult to contact by phone, gain a written response or make online changes.

1
Date of experience: Jul 02, 2024
Anderson C.
I have been a customer since the 60s…

I have been a customer since the 60s the quality is good could do with more petite sizes for shorter people the returns need to be quicker take longer than others

4
Date of experience: Jul 01, 2024
Selma Coleman
Love these trousers

Love these trousers, lovely fit, feel really comfortable on, look good. The short size was a perfect length for me, I am 5ft 2in.

5
Date of experience: Jun 28, 2024
Clint L.
Excellent

Have been a customer for over 50 years. Love shopping with Grattan, never fails to email me about my delivery and returns. Notifies me when my statement is ready to view. Great easy to browse website with up to date fashion, perfumes, household, plus a great deal more. Easy to order, very easy returns. Flexi pay which is great. The customer service which is available is always at hand to help with any problems which may arise and there's a chat service which is very helpful. I love shopping with Grattan, no need to leave your home as your parcels are delivered straight to your door no matter what the weather and returns are collected by a great courier service. Excellent, one very Happy Customer 😊

5
Date of experience: Jun 28, 2024
Gounder
Great catalogue.

I have had a Grattan catalogue for nearly 50 years. I have bought mainly clothes and shoes over the years and occasional household items. I now like the vast choice of brands with free delivery and returns. Any problems I may have with my account are quickly sorted by customer services. I now order online which is quick and easy. Deliveries are quick and I have no problems with the Evri courier deliveries.

5
Date of experience: Jun 23, 2024
Raleigh Long
Great catalogue

Great catalogue! Excellent customer service and merchandise.....been with Grattan for a long time and cannot fault them on anything!!

5
Date of experience: Jun 21, 2024
George Kelly
A fantastic catalogue

A spa fantastic catalogue I’ve been involve with this catolgue since I was a child, I’m now 56 all orders are sent out very quickly and good quality clothes ect free returns A*

5
Date of experience: Jun 18, 2024
JC14
Great quality items. …

Items arrived quickly and are of very good quality. They were packaged well. Very happy with my purchases.

4
Date of experience: Jun 11, 2024
Allen Adams
This trimmer only worked once

This trimmer only worked once. The middle part/blades keeps falling out. That's nearly £15 down the drain. Not a happy customer. Have thrown the box etc.

2
Date of experience: Jun 09, 2024
Solar Lights

Love the products and very easy to use the online catalogue. The lights look fantastic in the garden.

5
Date of experience: Jun 01, 2024

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Business Details

  • Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now

  • language https://www.grattan.co.uk

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