Review Time
Ordered 2 trees. The first one arrived and it was in a terrible condition the leaves had been eaten by what looked like slugs. It was bone dry and absolutely tiny. Extremely disappointed. If I phone customer services it costs a small fortune. There is no email option so the only way of contacting them is by live messaging. They couldn't help so put me through to a special team who asked if I wanted it replaced and I said yes. Three days later I've not heard anything so I messaged again. They said they couldn't help. I asked has it been reordered yes or no and they didn't know and didn't put me on to the special team. The 2nd tree arrived in better condition but again bone dry. Not happy.
Been that the climbing rose I've just bought was in mid May I expected it to look like the picture on Grattan's website of a potted plant with leaves. So I was disappointed to receive a dormant plant. Hopefully it should be OK but it was bought as a present. I won't order plants with Grattan again.
Absolutely disgusting, was given a £750 credit account, no bad credit history, convenient way of spreading the costs, ordered a new Laptop, was told 5 to 7 working days, 1 week passed and nothing, no Email, no letters no nothing, tried logging into my account to find it had been closed, so decided to go to Curries for a new laptop, found exactly the same one as in Grattan, but £75.00 cheaper, and with a buy now discount of £45. A clear £120 cheaper than Grattan in total. Money greedy grabbing so n so’s. SWERVED , dont waste your time with these clowns. Shop at your local retailers, better, friendlier, cheaper, well worth it. As for Grattan…. You can stick your account where the sun dont shine,
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