grattan.co.uk

4
4 Based on 141 reviews

Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now...

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Average Rating

4

/
5

141 Reviews

5 Star
67%
4 Star
6%
3 Star
5%
2 Star
7%
1 Star
15%

Filtered Reviews

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Review Time

I order and telly which got lost in…

I order and telly which got lost in transit so got in touch with customer services whole told me an investigation would need to take place which would take 5 to 7 days. After this time I was told they would reorder but my order was cancelled due to not enough money because they charged my for the telly twice but never bothered telling me they had cancelled it so 6 weeks down the line we still have no telly. This has happened everytime i have order a large more expensive item from this group

1
Date of experience: Jan 12, 2025
PW75
Perfect service

Perfect service. Thank you.

5
Date of experience: Dec 09, 2024
Dustin W.
Good online shopping

I have been a customer of Grattan for many years. Easy ordering, choice of payment options and a wide selection of women’s fashion and home decor. Delivery is usually very prompt. I am disappointed commission is only available on full price items now, although understandable. Now free postage only available over £30 which is a shame.

4
Date of experience: Dec 07, 2024
Dominic
Haven't been with Grattan very long.But…

Haven't been with Grattan very long.But it seems to be a great company

5
Date of experience: Dec 07, 2024
Dicky Lewis
Wrong item delivered

Wrong item delivered, tracking information not updated so cannot begin returns process

1
Date of experience: Dec 06, 2024
Egami1964
It was easy to order

It was easy to order, a great choice of good quality items. Easy to return also.

5
Date of experience: Dec 06, 2024
Ian Reed
Great service

Been with Grattan a while now and never been any problems and service is great and so are the people who deliver our parcels ...Thanks .

5
Date of experience: Dec 06, 2024
Karlie B.
Always been fab to shop with

I have. Shopped with Grattan for over 30 years now , always had good customer service, easy ordering, easy returns , some good bargains, it’s just a shame our commission stopped , I used to save mine up for treats for my self , never had any problems with my account, or goods ordered , if I did , it was sorted out , thankyou Grattan for all your help over the years , I give you a 5 star review 😊

5
Date of experience: Dec 06, 2024
Wallace Lewis
My shopping experience with Grattens

Great to have Grattan to be able to buy from, they have a great variety of choice and they’re prices aren’t bad either, it’s so handy to have, and to get those more expensive items and spread the payments over a few months.I would recommend Grattens to anyone.

5
Date of experience: Dec 04, 2024
Truman Parker
Love the things I order

Love the things I order. Good fit and quality. Quick delivery and easy returns if need be.

5
Date of experience: Dec 02, 2024

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Business Details

  • Grattan - its more personal. Womens, mens and childrens designer fashion, clothing and accessories plus house & garden, electricals, sports & outdoors and gifts. New fashion ranges online now

  • language https://www.grattan.co.uk

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