Review Time
Wow! what can I say a truly professional team from start to finish. I normally don't believe the hype but I can honestly say I have never meet a more professional team. Assistance and advice with any funding queries, quote, funding approval, installation and commissioning of an air source heat pump and new radiators all inside four weeks. My thanks go to Joe,Debbie and the wonderful installation team. Always on time, constantly cleaned up every day they were fully aware that a family were still living in the house they even supplied me a couple of small heaters to use whilst they were installing all of the equipment. The installation team ensured we we fully aware of how to operate the system and that we were happy with everything before leaving. Thanks to Matt and Lynn for arranging and conducting the final inspection at a time that suited my work schedule. I really would have no hesitation in recommending the Greener Energy Group to any of my family or friends. I still cannot believe all this happened in four weeks and I now have a very warm and comfortable home.It was customer service at its best.John Sweeney
Spoke to Melissa Muir the Aftercare & Service Manager to report that my heating system wasn't working and arrangements were made for an Engineer to call.Matt arrived the next day and very quickly identified the faults and got to work sorting them out. Matt proved a consummate expert and had the knowledge and expertise to put things in working order.I cannot thank Greener Energy Group, Melissa and Matt for their very prompt service and would highly recommend them to all considering installing a Heat Pump or any other type of heating system.
Contacted for a Solar and Battery quote, had a solar expert visit my property and do a survey, it felt like I was dealing with an early 2000's car salesman. Not professional at all, telling me that don't go with other companies due to X,Y and Z. Get to the end of the survey while the solar expert then expected payment on the spot for a quote visit. The quote came out at over £2k more than other companies. Thankfully I was able to refuse this and accept a quote with another company. Reading reviews of this company on Trust Pilot I am glad I have avoided what would've been a very prolonged process. Got my Solar and battery system installed within a week of accepting a quote with another company.
Greener Energy Group were recommended to me by my energy provider, Octopus. I placed a message on their website and someone called me back straight away. Within a few days, a Renewable Energy Consultant from Greener came to my house and spent time carefully talking me through the system. I decided there and then to go for it.In LESS THAN A WEEK, the team arrived to put up 12 solar panels and install a couple of batteries. The four chaps were friendly, polite, efficient and the job was done to a very high standard. They even hoovered up and tidied up after the job was finished. And so, in just a week I had a new solar system! I spoke to Greener before, during and after the process. Every member of the team responds quickly and is very helpful. This is an incredibly well-run and efficient company, and I cannot rate them and their work highly enough. What's more, if you have any issues whatsoever after installation (I have not), they have a great after-sales team, too. I was worried about spending so much money on a solar project, but I already feel it's one of the best decisions I have made.
A very efficient installation process, despite the issues of a weak WiFi signal in our area. The scaffolding was erected and removed in a very timely manner, the solar panel installer worked like a Trojan to fit 18 panels in one day and Leon and James stuck with the wiring until the job was completed and functional, desire the fact that it was a tougher job than they had expected, installing into an old house in a rural area. Highly recommended.
They came along and said house was suitable for heat pump took deposit now on finding out that house does not have the required supply they have agreed to refund the monies paid. i was looking forward to be part of the green way ahead but alas it was not possible at the meantime
Great company from initial contact through to completion of installation of solar panels and batteries. Professional workmen who demonstrated care for my property and cleaned up after themselves. Kept me in the loop throughout. Only issue: why do workmen not accept offer of a brew anymore? 🤣
I would give 10 stars if that were possible. My experience with Greener Energy Group has been absolutely outstanding from start to finish. The process began with Stephen’s initial visit — he was extremely knowledgeable and helpful — and continued with Debbie, who guided me through every step and made the whole journey feel straightforward and stress-free.The installation team, Luis and Matt, were professional, friendly, and kept me fully informed throughout. They worked incredibly hard alongside Majic the joiner/plasterer, Leon and James the electricians, and Colin, the Technical Heating Foreman, who carried out the Technical Survey and completed the handover.Lynne followed up with a courtesy call to make sure I was happy with the work and that the system was operating correctly, which was a great touch. Even in the short time since installation, I can already see the savings. My house is warm, my water is hot, and the system is delivering exactly what I was promised.Thank you, Greener Energy Group — I couldn’t be happier.
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Greener Energy Group have over 30 years combined experience of providing energy saving solutions to customers, helping them to save money on energy bills and making their home more energy efficient. Our head office is based in Paisley with satellite offices in Aberdeen and Inverness, we are an established, stable and trusted company with installations spread over the whole of Scotland. Throughout the years we have accumulated a large existing customer base who are testament to our professionalism, level of care and customer service provided.
This experience has enabled us to develop specialist in-house knowledge of how to best integrate energy savings solutions into your home. Our systems are suitable for home owners, commercial businesses, housing developers, housing associations, hospitals, schools, offices, factories and hotel chains. All our systems are designed to minimize your environmental footprint whilst maximizing your potential energy and cost savings.
We have an extensive range of installation partners who deliver the highest level of quality installations to ensure the customer is fully satisfied. This is also backed up with guarantees and technical support from industry leading manufacturers.
We can also advise you and utilize any current Government funding available to help and assist you with the purchase of some of our products.
Greener Energy Group is in business for a purpose: to make a meaningful difference in the fight against climate change. All our customers benefit from our experience in terms of technical expertise, breadth of deployment and absolute commitment to providing solutions that meet the needs of our customers.
We welcome all Trust Pilot reviews and anyone who leaves a review will be entered into our free monthly draw where a customer will be picked at random to receive £100 M & S Vouchers.See more
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