greenlight.com

3.3
3.3 Based on 200 reviews

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Average Rating

3.3

/
5

200 Reviews

5 Star
49%
4 Star
5%
3 Star
3%
2 Star
7%
1 Star
35%

Filtered Reviews

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Review Time

Landon Morgan
It’s not as easy as I’d hoped

I don’t like that there is a $20 minimum to transfer money over and I don’t like the fees. I set up these cards for my eight year old and six year old so that it would be easy to transfer money that they earn and for them to learn money management skills. It hasn’t been as seamless as I had hoped.

1
Date of experience: Jun 20, 2025
I like it a lot, BUT…

I really like this app a lot and the ability to introduce kids to investing and financial education is great. However, it is very expensive - I mean $10 a month can go a long way with investing, The monthly fee is half of my daughter’s monthly allowance. And I do think this is a bit steep.

3
Date of experience: Jun 19, 2025
Mark Johnson
Terrible service

Terrible service, said free trail 30 but still got charged. Then card doesn’t come in mail 7-19 business days.Which give you two weeks to actually use the app or card. Doesn’t give you time to actually judge the service. Customer service people rude as guy wouldn’t let me speak.hung up on me. No definitely not service id like for me and my kid

1
Date of experience: Jun 17, 2025
Do yourselves a favor and hire customer…

Do yourselves a favor and hire customer service people who speak English. Or some other commonly used language of the universe. I speak five languages and couldn’t understand one word the person was saying. What should have taken two minutes took over an hour. Very frustrating. I have now cancelled my card

1
Date of experience: Jun 16, 2025
Lana Cooper
My son is loving this

My son is loving this. He uses it for after school snacks and it makes him feel so independent!!

5
Date of experience: Jun 16, 2025
ValeLaPena
Super easy to use.

Super easy to use.

5
Date of experience: Jun 16, 2025
Stewart Lewis
Greenlight does not protect its customers!

Over 2 months ago my daughter placed and paid for an order with online store with her Greenlight card. As of the date of this review, the order has not shipped, and no tracking information has been provided.Attempts to contact the merchant have been unsuccessful. The telephone number printed on the receipt is disconnected, all associated social media accounts are closed, and no email address is provided for customer service. These facts indicate the merchant is no longer conducting business.I submitted a dispute with Greenlight on the basis of non-delivery of goods. Over two months have now passed with no shipment, no communication, and no resolution from the merchant. Greenlight still has not refunded the purchase. This experience has severely undermined my trust in Greenlight’s services and I will be cancelling our subscription once this matter is settled! Do not trust your purchases with the Greenlight card - they do not protect their customers from fraudulent merchants or non-delivery of goods!

1
Date of experience: Jun 15, 2025
Lilibet
monthly fees unclear and text spam

app is a bit confusing andmonthly fees are unclear and I get too many text to upsell me or get me to promote app. if I like the app I’ll do it without reminder.

3
Date of experience: Jun 14, 2025
Claude
Both of my children’s cards were frozen…

Both of my children’s cards were frozen at the same time after my daughter tried making a $39 purchase. They’re with their grandparents and I’ve spent over 45 min trying to resolve this and I keep getting transferred…. Absolutely not acceptable especially when paying a subscription fee! Will be cancelling this service and using a different company

1
Date of experience: Jun 14, 2025
Shirley
Great resource for my child to learn…

Great resource for my child to learn financial literacy.

5
Date of experience: Jun 13, 2025

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