Review Time
2 and getting worse as it goes. GL was amazing at first. I was able to trust that money transferred in would be be available for my children, I could watch where money was spent for safety, and my kids loved the learning features. Recently they decided to change things to be more "dynamic" as they put it. Turns out that means that they can cha ge their policies without telling you and hold your money for DAYS when you intiate a transfer. Now my money is not in my bank, or my kid's GL and he is on a trip with a group. I have sent countless emails only to be met with AI base communication, and apathy. Still didn't get my money.
They only tell you want you want to hear. I recently transferred funds to my child’s account. The next day I reversed it and put it back to my account I used to fund it with. Greenlight sent it back as a debit then in the same day credit my account. The money was not in Greenlight nor in my funding account. Poof disappeared. No sign in either account. Even after providing proof they washed their hands and only offered an apology. Don’t use Greenlight, there’s no branch to go to, they don’t speak clear English and they are not in the USA. You will regret it, if you use it. Heed the warning.
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