Review Time
They put arbitrary limits on cash withdrawals and make it very annoying to move money. For instance, if there is money in the Spend Anywhere category, you can't get gas or use it at the ATM. You have to specifically move it to the ATM category. So Spend Anywhere doesn't actually mean Spend Anywhere. Also, I was told that he could not withdraw more than $100 at the ATM cashpoint. Why? No one knows! Just apparently no way to lift it. I was told their partner bank was in charge and they have no control over the limits. Ridiculous. So if you wanted more than $100 in cash, you can't have it. Also, there are no free ATMs for this debit card company, so you will pay a fee each time you try to withdraw cash (about $4). I find this app really inconvenient, especially as I pay a monthly fee. You'd be better off going to a REAL bank or using Teen Venmo where they don't charge fees and you have access to your money when you want / need it. Customer service is also really bad. Long wait times, and they made me confirm the bank account I wanted to transfer funds to...but then still transferred to the wrong account. Why confirm the account details if you were just going to send the funds to the wrong account? It's just absurd trying to talk to competent people to solve issues. So, needless to say, we closed our accounts there and won't be back.
this card has honestly been so amazing for me it’s not even funny. I had pitched the idea of my parents getting me the greenlight debit card around four years ago now, and after doing a bunch of research they finally agreed to get me one and it could not be a better experience than what it is! The app is so incredibly easy to use with tons of cool features and a special level up game that teaches you all about finances, and for a small extra charge you can actually customize your card with whatever image you want on it! The cards don’t ship out the fastest as mine took around a month to get but it unlocks a whole new world of freedom financially for your children. Overall I give the service a nine out of 10, and the only thing that’s holding it back from a perfect score of 10 is that the cards take a long time to be made and shipped in my personal experience but other than that it’s absolutely amazing! I would totally recommend this to anybody who has kids and teenagers between the ages of 4 to 17 as a first debit card. 9/10, would absolutely recommend my friends and family!
It is very easy to use and to load. Money is loaded in an instant! You can track how it's being used. My mother has Alzheimer's, so for extra protection against the card being used by an unauthorized person we did the custom card and put a big photo of her face on it and then wrote " this card belongs to this person". This solved all our issues!!
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