greenlight.com

Card was accepted everywhere

Date of experience: Apr 11, 2025

he idea of teaching a child financial…

he idea of teaching a child financial responsibility early on was initially appealing, but this 'kid's credit card' has been a negative experience. The fees are excessive, with charges for everything – monthly fees, late fees, and even card reloading. These fees may be designed to take advantage of parents, raising questions about the company's commitment to financial education versus profit.The advertised parental controls are unreliable. The card was maxed out on in-app purchases and video games, despite set limits. The app's interface is also difficult to navigate.Customer service is unavailable. Attempts to resolve a billing error have been unsuccessful for weeks, with long wait times and generic email responses. This lack of support suggests a disregard for customers, particularly parents managing family finances.For those seeking to teach children about money, there are better alternatives than this credit card. This company may be taking advantage of parents' good intentions. It is best to avoid it, to avoid financial issues and stress!"

Date of experience: Apr 10, 2025

Grandma love

I am able to provide money for my grand children, no matter where they are. It’s very convenient and I can monitor their spending and where they are spending.

Date of experience: Apr 02, 2025

Easy to set up; exciting possibilities

I found the application very easy to set up and it's an effective way to teach my kids about finances at a younger age. The phone app is easy to use, but I'm on a computer all day and wish I could use my browser to administer the accounts, rather than only my phone.

Date of experience: Mar 25, 2025

A great way to get my kids to do their…

A great way to get my kids to do their chores and keep track of money!

Date of experience: Mar 14, 2025

If you are under 25 and have a nice car…

If you are under 25 and have a nice car I wouldn’t recommend so rude to me on the phone basically laughing at me because I wanted to insure my skyline. Horrible customer service very rude wasn’t even polite.

Date of experience: Mar 13, 2025

It’s a great app for my kiddos

It’s a great app for my kiddos. We love it! The only thing is I don’t have the ability to transfer money out of my account in Greenlight to my bank at this time. But otherwise, good app for teacher money management.

Date of experience: Mar 10, 2025

Account was compromised NO REFUND GIVEN

Super disappointed. I got these cards for my sons who were 10 & 12 (now 12 & 14). One of their cards information was compromised, we live in California and I got a $80.21 charge from a subway in Maryland. I called greenlight right away and they said there was nothing they could do unitl the charge was settled. They suspended the card so no further charges could be made. So I contacted them two days later and the were going to investigate the charge. I reached out a couple months later and they said that there was nothing they could do because there was a 60 day timeline that I didn't adhere to. They looked up my account an saw that I called, but that I didn't file the formal request on the APP. Ridiculous we paid $10/month for safety a protections that ended up not existing! BEWARE!!!

Date of experience: Mar 06, 2025

I love this app

I love this app. Everything runs smoothly and has really helped with teaching my teens how to budget. Absolutely recommend

Date of experience: Mar 03, 2025

Good company for kids looking to start…

Good company for kids looking to start their journey in life on their way to financial responsibility.

Date of experience: Feb 18, 2025