Review Time
If I could give zero stars I would do.The pans are horrendous quality, the coating comes off within once use they are terrible to clean. I reported my dissatisfaction with customer services, I have emailed now 8 times and have heard no reply. I have contacted directly/via their website and on social media and my emails are just being ignored.TERRIBLE PRODUCTS AND EVEN WORSE CUSTOMER SERVICE! AVOID, AVOID
We were interested in Teflon non-stick alternatives. Ceramic sounded good. When I first started using my GreenPan frying pans I was delighted. They were the best I had ever had. But a little more than a year later food started sticking to isolated areas of the finish. I looked up restoration—and tried, but it didn't work. Not even two years' use! SO disappointed.
I will only buy Greenpan from now on. Diamond nonstick is amazing.....the quality is amazing....I don't understand the bad reviews...I have had every different pan type to ever exist....Greenpan is on another level. I have several Greenpan types ....every one brilliant.
The items arrived damaged. They force you to buy your own insurance for the item to be shipped and then they force you to submit your own insurance claim if the item is damaged. 2 pans were shipped in a box with no packaging to prevent them from banging around. they arrived chipped and dented. Now it is my responsibility to repackage them, ship them back, and file and insurance claim. Their customer service is atrocious.
Greenpan won't let you write a review after you've had a period of time to use it. My waffle maker is such a disappointment. The waffles are mottled, rather than uniform in color, and that's when USING the UNIFORM setting. You have to completely turn off the waffle maker to create a second batch. If you don't, it won't time the session. They DO NOT CARE if there is a problem. They told me that this is how I would have to do it in the future. I won't buy any more products from them, and I will let people know not to trust them. It's too bad, because the concept is good, but the company is not.
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GreenPan created the original healthy ceramic non-stick cookware. It is the trusted go-to brand for non-toxic, easy to clean and easy to use pots and pans.
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