hatstoreaustralia.com

3.5
3.5 Based on 299 reviews

We have tons of caps & hats from leading brands. Buy your cap or hat online today. We have all hats in stock for fast delivery. Experience a proper shop for caps!...

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Average Rating

3.5

/
5

299 Reviews

5 Star
56%
4 Star
5%
3 Star
4%
2 Star
2%
1 Star
32%

Filtered Reviews

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Review Time

Melville Carter
Return/refund

I bought a couple of hats from Hatstore Australia and needed to return one, the instructions on the original order email and website were easy to follow, the refund was due to be paid on receipt of the returned item, in my case 12-16 days, however the funds were in my account the day after I provided the tracking number, very good service by the AU team. Thanks.

4
Date of experience: Nov 22, 2023
iZeriq21
Return/refund

I bought a couple of hats from Hatstore Australia and needed to return one, the instructions on the original order email and website were easy to follow, the refund was due to be paid on receipt of the returned item, in my case 12-16 days, however the funds were in my account the day after I provided the tracking number, very good service by the AU team. Thanks.

4
Date of experience: Nov 22, 2023
Arnie
Great service.

Great service.Very helpful and prompt with all enquiries

5
Date of experience: Nov 13, 2023
Quincy Wright
Great service.

Great service.Very helpful and prompt with all enquiries

5
Date of experience: Nov 13, 2023
Marcus H.
Frankfurt to Gladstone…

Initial challenges with the order was overcome by the swift work of the the support staff.Quality of the product made up also for some of the initial negative feelings.

4
Date of experience: Nov 08, 2023
Duncan B.
Frankfurt to Gladstone…

Initial challenges with the order was overcome by the swift work of the the support staff.Quality of the product made up also for some of the initial negative feelings.

4
Date of experience: Nov 08, 2023
Lionel
Thanks Viktor, Hat Store Australia

Viktor replied to my email super-fast and resolved my request without fuss and with impeccable politeness. This is my first order from Hatstoreaustralia, and based on the service provided by Viktor it won't be my last.I wish more companies realised that customer service is just as important as the product they sell, if not more so. Thank you Viktor!

5
Date of experience: Oct 18, 2023
Madison Ross
Thanks Viktor, Hat Store Australia

Viktor replied to my email super-fast and resolved my request without fuss and with impeccable politeness. This is my first order from Hatstoreaustralia, and based on the service provided by Viktor it won't be my last.I wish more companies realised that customer service is just as important as the product they sell, if not more so. Thank you Viktor!

5
Date of experience: Oct 18, 2023
Roberta
How long is it gonna take

I ordered a hat from there it’s been shipped but not delivered it’s been 2 weeks. I don’t know if it’s gonna come in

3
Date of experience: Oct 12, 2023
Tiffany T.
How long is it gonna take

I ordered a hat from there it’s been shipped but not delivered it’s been 2 weeks. I don’t know if it’s gonna come in

3
Date of experience: Oct 12, 2023

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