Review Time
My wife and I joined Health Partners Gold Hospital and Extras with nil excess about three years ago upgrading from another fund. As aged pensioners living in a retirement village environment we have found that many of our village compatriots have shed their private health cover and now find themselves stuck on the end of waiting lists for surgery that could be accomplished easily in other circumstances.We are certainly well satisfied with our choice and the fund's operation through the Covid 19 pandemic has seemed practical for the wellbeing of clients and staff.
I was recently 'telemarketed' by a well known Third Party Brokerage company to assess my current Private Health cover. While they were pleasant enough, I felt under 'duress' to take up their offer and it was significantly more than our premiums with Health Partners. I subsequently contacted Health Partners and dealt with one of their Health Insurance Consultants - Maria Ciccarelli in their Adelaide Office. I could not be happier with my dealings with her. She was extremely polite and very helpful. She was able to review and upgrade our policy and arranged for the cancellation of the policy that I was recently signed to. Quick, painless and simple. Well Done to Maria & Health Partners. I think this is where I will be staying.
I am always extremely pleased with the customer service received from Health Partners Dental, Optical and Member services. All the staff have been attentive, obliging, knowledgeable and compassionate which is sincerely appreciated when receiving medical attention. Knowing you are in safe hands is a blessing.
I have been a member for nearly 50 years! I use all the services of hospital, dental, physio, chiro, dietician and optical. The service is always friendly and professional, the premises clean and well organised and the costs and benefits are good.
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We’re on our member’s side and have been looking after SA’s health for over 85 years. As a not-for-profit health fund, we’re passionate about our mission to improve the health and wellbeing of our members and our community.
We’re for better value and Canstar agrees - we’ve been awarded Australia’s Most Satisfied Customers by Canstar, 6 years running.
Find out more at healthpartners.com.au
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