heat-treats.co.uk

4.7
4.7 Based on 201 reviews

Think Cosy - Think Heat Treats! We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Great product

Great product , great service. Very helpful you can tell it’s small independent company who care about what they.Thanks

5
Date of experience: Dec 03, 2025
Susan Tobias
Gorgeous polar bear hot water bottle…

Gorgeous polar bear hot water bottle arrived today. Lovely and soft and very. sweet. Xmas present for my. Grandson

5
Date of experience: Dec 03, 2025
Kevin
Unfortunate to excellent

An unfortunate misunderstanding in delivery would have me giving 3 stars. However the companies follow up customer service has resulted in me giving five stars. Prompt responses and action.

5
Date of experience: Dec 01, 2025
Mrs Renwick
Most efficient and friendly response…

Most efficient and friendly response from Janine regarding an issue with Royal Mail delivery (nothing to do with Heat Treats service) which resolved the problem immediately. Very happy with the products and the price. Thank you

5
Date of experience: Nov 24, 2025
Sharon Harsley
First class!

Speedy delivery of delightful products. Efficient and wonderfully friendly customer service. All in all first class! Highly recommended company 😊

5
Date of experience: Nov 21, 2025
Sally Clegg
Reliable

Following a hiccup with my recent order, which was down to my own error, the customer service team were so helpful, going over and above to sort things out. So nice to receive a friendly call and chat. Highly recommend this company.

5
Date of experience: Nov 18, 2025
Look good quality and comfy

Socks arrived quickly, all pairs look really good quality and comfy. Bought as Christmas gifts for family and me so looking forward to trying them out.

5
Date of experience: Nov 17, 2025
Vicki
Cat Hot Water Bottle for Children

Very good and expansive website. Fast delivery and good quality product. I bought my two granddaughters the grey cat water bottles and they absolutely love them. I have recommended your website to friends.

5
Date of experience: Nov 17, 2025
Nicky
Very friendly customer service from a…

Very friendly customer service from a small family run business who went above and beyond to fulfil my order. Thank you so much for all your help, I'm sure my Brownie pack will be thrilled with their Grey Owl Furry Friends Hot Water Bottle!

5
Date of experience: Nov 10, 2025
Excellent service

A simple purchase of a hot water stomach wrap turned into a bit of a nightmare thanks to Royal Mail losing the package. Janine was outstanding throughout and once Royal Mail admitted their failure, she quickly sent out a replacement using Tracked which came the next day. An excellent professional service from Heat Treats and I will definitely be buying more items in the future.

5
Date of experience: Nov 07, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Think Cosy - Think Heat Treats!

    We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.

  • email heattreats@kayco.co.uk
  • call 01134601813
  • language https://heat-treats.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More