heat-treats.co.uk

4.7
4.7 Based on 201 reviews

Think Cosy - Think Heat Treats! We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Franklin Lewis
Lovely warm and cosy slipper socks

An easy fast purchase of two beautiful and cosy pairs of slipper socks. An initial issue with one of the pairs but when I contacted Janine about the issue she responded very swiftly and sorted a replacement pair to be sent that arrived within two days. Very impressed with this company and their fast and friendly communication. Would highly recommend them.

5
Date of experience: Dec 27, 2024
StainMc
Missing order handled brilliantly

Very helpful and friendly. My order went missing and Janine went above and beyond what I expected to send me another and was a great help. Highly recommended and would order again.

5
Date of experience: Dec 19, 2024
Diane Kelly
Excellent service

Excellent service. Quick delivery. Had a minor issue that was dealt with quickly and professionally by Janine. More than happy with the outcome would definitely buy from them again.

5
Date of experience: Dec 18, 2024
Isla Harris
Second to none aftercare service

Second to none aftercare service from Janine, I will most certainly be back. Such a refreshing feeling to experience a company that actually cares about their customers.Thanks Again

5
Date of experience: Dec 17, 2024
Johnny Howard
Fantastic service

Very accommodating, understanding, helpful and speedy! The best customer service I’ve experienced in a long time! Thank you so much!

5
Date of experience: Dec 13, 2024
MrFana52
This a very long overdue review!

This a very long overdue review!Massive thanks to Janine Kay!Back in December 2024 I placed an order for a novelty honey bee water bottle intended as a Christmas gift. There were some minor complications with delivery but Janine was absolutely excellent and was able to send me another order completely free of charge and it worked out to be a very special gift!Thank you very much for your help Janine!Many Thanks, Tom

5
Date of experience: Dec 12, 2024
JA27
Xmas Order

Fantastic service particularly at Xmas time. Items bought as a present and recipient loved them. Highly rate this company

5
Date of experience: Dec 12, 2024
Gunnar T.
Well deserving of the five stars

Well deserving of the five stars. An absolute pleasure to deal with. Friendly and supportive and professional. I would highly recommend 🙏🏼✨

5
Date of experience: Dec 11, 2024
Taleya63
Highly recommend

Highly recommend A pleasure to deal with Janine,Friendly & efficient customer service. Products as advertised & good quality, Highly recommended company to deal with

5
Date of experience: Dec 11, 2024
Charlotte Baker
Christmas Gifts

I purchased two items as Christmas gifts, the foot warmer for my partner who always complains his feet are cold, and the belted hot water bottle for my sister who I struggle to pick things for. The customer service is excellent, I got a call not long after I placed my order as I had left out the door number for delivery. The items are genuinely lovely and my Christmas shopping is now complete. I would recommend Heat Treats to anyone looking for something to keep warm with and hope to treat myself to something in 2025.

5
Date of experience: Dec 10, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Think Cosy - Think Heat Treats!

    We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.

  • email heattreats@kayco.co.uk
  • call 01134601813
  • language https://heat-treats.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More