heat-treats.co.uk

4.7
4.7 Based on 201 reviews

Think Cosy - Think Heat Treats! We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.7

/
5

201 Reviews

5 Star
90%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
4%

Filtered Reviews

Filter Reviews

Review Time

Johnny Brown
Excellent service

Excellent service. Speedy delivery and good quality

5
Date of experience: Oct 18, 2024
0oBlackShadowo0
Super helpful staff

Super friendly and helpful staff, who went above and beyond to help me organise a present for my friend at the last minute.

5
Date of experience: Oct 17, 2024
ZelestGamer
Wonderful customer care.

Wonderful customer care.I live in Australia and wanted to send a gift to my mum in Scotland, a new hot water bottle with a beautiful cover for her holiday next month…. October in Scotland will be chilly !!Janine was so helpful with my order, friendly and prompt communication. Very kind and understanding. My mum loves her gift, says it is just beautiful and arrived so quick. Highly recommend Heat Treats. Definitely a 5 star company 😊

5
Date of experience: Sep 11, 2024
Fantastic Customer Service

My Grandson is mad about Polar Bears so was over the moon with the onesie I bought for his birthday.There was a slight deffect which I relayed to Heat Treats, Janine from the customer services team replied straight away and shipped out a replacement same day. With an extra little Polar Bear treat for my Grandson. 5 star customer service, would definately recommend.

5
Date of experience: Sep 11, 2024
MH2
Jo and Joe slippers

A lovely pair of slippers, really nice colours and in a nice gift box.Purchased at a good price. Really pleased with the product.Definitely recommend this product and the company.

4
Date of experience: Aug 27, 2024
Denise Lewis
Very happy with my purchase

Very happy with my purchase. Exactly as described for a good price, and quite fast delivery.

5
Date of experience: Aug 27, 2024
Coral
The best customer service I’ve…

The best customer service I’ve experienced anywhere. Went above and beyond to help. Cannot recommend more highly!

5
Date of experience: Jul 19, 2024
Clark Morris
Item was exactly as expected and…

Item was exactly as expected and delivered on time. Great easy ordering service would definitely recommend

5
Date of experience: Jun 26, 2024
Hector Ross
Absolutely loved the beautiful gifts on…

Absolutely loved the beautiful gifts on offer for a care package. Janine gave the utmost customer care when I asked her to send a note in the package as I’m in Australia. Quick, efficient and caring + free postage yay.Thanks for making this all a bit easier, Colleen

5
Date of experience: Jun 25, 2024
Bryan Rogers
Easy purchase

No hassle when ordering and fast delivery.

5
Date of experience: Jun 24, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Think Cosy - Think Heat Treats!

    We're a small independent family run business here to provide you with all things snuggly. We do our very best to give you a personal service & are always here to help in any way we can.

  • email heattreats@kayco.co.uk
  • call 01134601813
  • language https://heat-treats.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More