Name: heatingandcateringparts.com
Telephone: 000000000
Rating: 4.7

Max Guest

Good helpful team

They are professional in sourcing the correct part being requested. If unsure they follow for further information in order to get the right part you require.Delivery is excellent! I wouldn't hesitate to recommend them.Thanks a lot, keep up the good work.

Date of experience: Feb 21, 2026

Nic Guest

1 month ago

Great service

Great service. Part was dispatched same day and arrived the next. When fitted, technician was on the phone to help.

Date of experience: Feb 21, 2026

Peter Connolly Guest

1 month ago

Very good company to do business with, highly recommend.

I ordered a part from this company, and asked for next day delivery, and true to their word, it arrived the following day, Unfortunately the part was the wrong one, I contacted them to advise and they promptly replied and checked their store for the correct part, unfortunately it’s wasn’t available and sent me a post office return label to send the item back, It’s was a smooth experience, no hassle, just a reliable company doing professional job.On recipe of the returned item I was promptly reimbursed with my refund.

Date of experience: Feb 21, 2026

Mark Guest

1 month ago

Great range of boiler spares

Great range of boiler spares. Excellent customer service and very responsive. Will use again. Thanks

Date of experience: Feb 20, 2026

PATRICK Guest

1 month ago

Fan assembly for boiler

Ordered, paid for and received fan assembly for boiler in less than 24 hours, incredible service, thank you.It was also £127 cheaper than Wolsey plumbing suppliers, can't be beaten from my experience.Thumbs up all round

Date of experience: Feb 19, 2026

Rhys Smith Guest

1 month ago

Refunded my order

Item not arrived due to dpd delivery I was refunded👍

Date of experience: Feb 19, 2026

classic grey Guest

1 month ago

Part arrived quickly as described

Part arrived quickly, fitted had one fault code, spoke with the team at Newcastle Heating Parts they talked me through how to clear code. Boiler is working a treat, would thoroughly recommendThanks lads keep up the good workGary

Date of experience: Feb 18, 2026

Mr Laurie Thomas Guest

1 month ago

Really good product which does the job…

Really good product which does the job perfectly. Once I installed the PCB I rang their technical line which was attached to the PCB. They guided me though every step for a very simple and staight forward install which was stress free. Very reasonable price at £48.99 including postage, considering my option given to me by the plumber was a new boiler! Thankyou

Date of experience: Feb 18, 2026

Customer Guest

1 month ago

Dismayed at the old condition of this item

The Grundfos pump we received was not the new one we were expecting. It was obviously old, the surface scraped, scuffed and dirty with rusted pipework and with a rusty dirty liquid seeping into the packaging. On checking the website, we see, in small print (!) that the item is described as 'old new' stock. Old, yes, but nothing at all 'new' about it. Quite obviously 'used'. Not having noticed that information in small print, we were expecting a new part. In addition, we are informed that we have to pay any return postage - which for an item this heavy would be prohibitive, as well as a 20% 'restocking' fee. 'Buyer beware' indeed!

Date of experience: Feb 17, 2026

HOLLINGSWORTH Guest

1 month ago

Excellent Service

Excellent Service, quick delivery and managed to call them to help remove fault codes on Boiler and set up pcb.. Absolutely Brilliant. Cheers Tony!!Heating and Hot water working.....