hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

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Review Time

Gary Wistow
Fully up and running in 2 days.

The 3 guys that came arrived as arranged and within 2 days had fitted the whole system in the loft space, exchanged the 11 radiators and fitted the Heat Source pump outside on the roof of the garage, the electrical side was completed by 2 electricians who came midday on day 2 and by 4pm the system was up and running and they where all on their way home.I did have a slight leak on one of the radiators which I noticed later that evening, rang their office and the same 3 guys called the next day and put it right.Well impressed

5
Date of experience: Feb 23, 2026
Alf Boyes
It was a very good experience.

5
Date of experience: Feb 23, 2026
MIKE C
It’s good to know HIES vetted Glow…

It’s good to know HIES vetted Glow Green and protected our deposit

5
Date of experience: Feb 21, 2026
Ernest Ofor
Great experience from start to finish

Great experience from start to finish. Happy with the service and solar.

5
Date of experience: Feb 19, 2026
Kim Watson
Brilliant

I can’t fault any part of this experience.

5
Date of experience: Feb 19, 2026
Roland Davies
Easy to deal with knowlegable would…

Easy to deal with knowlegable would recommend highly

5
Date of experience: Feb 18, 2026
Jill Fysh
A professional job

The whole procedure felt as if it was being handled by complete professionals, from the sales team, admin to the installation team.

5
Date of experience: Feb 17, 2026
Clive
Reassurance and Support

providing reassurance along the journey and support if required

5
Date of experience: Feb 17, 2026
Rex Oats
Everything was carried out with care…

Everything was carried out with care and extremely professional.

5
Date of experience: Feb 16, 2026
Freida Godein
Very good service

All information/documents were emailed to me promptly, I did not have to wait or request any documentationHIES seem very efficient in looking after their customers in a timely manner.

5
Date of experience: Feb 16, 2026

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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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