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hiesscheme.org.uk

hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%
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Review Time

Mr. George Moffat
Every thing was explained as to what…

Every thing was explained as to what was happening and the tradesmen were absolutely top notch

5
Date of experience: Mar 04, 2026
Mr Birtle
Excellent Install

An excellent service from start to finish. Thorough explanation from the sales advisor, excellent workmanship from the installation engineers. The attention to detail was outstanding. Complimentary checks from customer service throughout the process. My only very very slight negative is that we didn’t get offered the bird proofing at the time of installation and I’ve had to get the engineers to come back. I recommend getting this added at the initial install. Please don’t let this very small initial oversight dissuade you from using this excellent company.

5
Date of experience: Mar 03, 2026
Mary Lines
A sense of security in our purchase

Gave us security and information so that we knew the providers had been properly vetted

5
Date of experience: Mar 03, 2026
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Michael Graves
Win a prize or a bribe to leave feed back

Everything no problems at all and a chance of winner that prize of £250 by leaving a review offered by HEIS.

5
Date of experience: Mar 02, 2026
Billy
Was really simple

Was really simple, everything went to plan we didn’t need to do anything. And we have solar panels an new heating in our rental properties now. Really happy with everything from start to finish

5
Date of experience: Feb 28, 2026
Mark Adams
All good thanks

All good thanks

5
Date of experience: Feb 27, 2026
Richard
I found the HIES scheme very

I found the HIES scheme very easy and useful throughout this process.

5
Date of experience: Feb 27, 2026
Robert Nicol
Solar panel and battery installation.

The whole process was very professional, friendly and efficiently completed. There was no mess left at the end and you wouldn’t have known that the installation had been done that day!

5
Date of experience: Feb 27, 2026
Customer
Excellent communication.

Excellent communication.

5
Date of experience: Feb 26, 2026
Consumer
Smooth process from start to finish the…

Smooth process from start to finish the only pain is waiting for the DNO to process our application

5
Date of experience: Feb 24, 2026
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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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