hiesscheme.org.uk

4.9
4.9 Based on 201 reviews

A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on th...

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Average Rating

4.9

/
5

201 Reviews

5 Star
94%
4 Star
6%
3 Star
0%
2 Star
0%
1 Star
0%

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Review Time

Mr Brown
Our installer IVoltz we’re excellent

Our installer IVoltz we’re excellent. Our only problem is having the number/certificate (MPAN ?) so we can contact our energy supplier to secure appropriate remuneration for electricity supplied to the grid. It may also be beneficial for us to change our tariffs.

5
Date of experience: Feb 16, 2026
Tony
G&E - seamless, perfect!

G&E - absolutely brilliant.

5
Date of experience: Feb 16, 2026
Mike
Super efficient process

Super efficient process, great communication. Really good installation team.

5
Date of experience: Feb 16, 2026
Mo Hardy
final future proof for heating

I was particularly impressed by how smoothly the whole process went and ultimately how quickly the team took out my old system and got the new one running. I was never for one day without hot water. And it was very thoughtful indeed to provide me with heaters for the few days of no heat. The professionalism of the team was incredibly tidy and at the end of each day my home was made tidy and ready for the next day. They kept me informed throughout the process so I always knew what the next stage was. It made the transition much easier from day to day. Where possible they found solutions to hiding pipe work for which I am very grateful.It’s a relief to have a reliable heating and water system without the regular breakdown of my old boiler. I can certainly recommend Global to anyone thinking of a new heat pump system. The process took 4 days to complete and 1 day to commission it and it was a pleasure to have them in my home.

5
Date of experience: Feb 16, 2026
Roland Stross
I always use Trust pilot….

I always use TrustPilot and haven’t been let down. It is essential to have such an endorsement of traders who you may not have used before.

5
Date of experience: Feb 14, 2026
percy mhishi
Reassuring that you monitor providers.

Reassuring that you monitor providers.

5
Date of experience: Feb 13, 2026
Andy Joy
Very good service from design to…

Very good service from design to installation

5
Date of experience: Feb 12, 2026
Simon Brunger
Our experience with Relative Power was…fantastic!

Our experience with Relative Power was completely painless and very professional - so good to deal with a company that does what it says and keeps you up to date with all of the what when and where.Superb service and attitude, thanks so much and well done!

5
Date of experience: Feb 11, 2026
Craig Houghton
The whole process has been really good

The whole process has been really good, stress free and professional. Lots of communication with my queries answer really fast and professional.

5
Date of experience: Feb 10, 2026
Keith Bladd
A good team who were both informative…

A good team who were both informative and efficient in every aspect of.

5
Date of experience: Feb 09, 2026

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Business Details

  • A Chartered Trading Standards Institute (CTSI) approved Consumer Code, HIES is a leading consumer protection organisation covering the installation of home energy products. Our promise is to ensure all consumers are respected, protected and educated on their home improvement journey.

  • email info@hiesscheme.org.uk
  • language https://www.hiesscheme.org.uk/

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