hims.com

3.1
3.1 Based on 261 reviews

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Average Rating

3.1

/
5

261 Reviews

5 Star
31%
4 Star
11%
3 Star
16%
2 Star
11%
1 Star
30%

Filtered Reviews

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Review Time

Will Smith
Great service Great to deal with

Great service, I never worry if my refill will be on time, it always is. The products work as they should and you can't beat the price.

5
Date of experience: Nov 21, 2025
Paul Hand
The pills are great but I must be of…

The pills are great but I must be of age where getting a hard penis isn’t happening

5
Date of experience: Nov 21, 2025
Hims Simply Doesn't Listen

Send about a dozen messages on your app stating my medication absolutely was not working. Felt like it was AI responding and no one was listening. Very frustrating. Have already told a half-dozen buddies not to use Hims.

2
Date of experience: Nov 21, 2025
Christian
Horribly scammy, they don’t show the price at checkout. NPs are embarrassingly miseducated.

Edit: HIMS never reached out. I reached out again, and was denied rx transfer again for the 4th. The care team says “I can’t tell you anything about your rx”. I’m not sure how any of this is legal.I went to switch my rx due to bad side effect, I asked for an update, told them about the health issues and went to Renew and no matter what I did, it did not show me the price. It wanted me to check out but wouldn’t show me how much I was spending. I searched all over and couldn’t find it. I found $18/6 months from elsewhere, I followed the faqs for transfer and requested the information for a transfer. It’s been 4 weeks now, they deny all transfer requests, ignore my questions, and then act literally stupid and keep bringing up my old rx that I had already switched and told them I had bad side effects on.I get trying to keep a sale, but it’s embarrassingly sad and a terrible company look when your NPs almost screw patients over with old medicines they tell you about they have bad heart side effects on, then they ignore them. Also a really bad look for an DR and NP to act stupid. You think I’m going to pay extra and trust the “professionals” who can’t answer “why was the transfer denied?”.

1
Date of experience: Nov 21, 2025
John Esposito
Right on time

Right on time

5
Date of experience: Nov 20, 2025
William Buchnan
hard to find where to cancel.

hard to find where to cancel.

5
Date of experience: Nov 20, 2025
Andrew Lashewitz
They where very considerate with my…

They where very considerate with my medical concern. They responded immediately and resolved my problem.

5
Date of experience: Nov 19, 2025
James L
The shipment is on time

The shipment is on time. Product seems to be working ok.

4
Date of experience: Nov 19, 2025
Mitsu Overstreet
unethical payment design

They use unethical design patterns in the payment page. Thought I was paying a fraction of what they actually charged me. Red flag right from the first order. Was not clear at all. The rest of the experience was really thoughtful and intuitive so that leads me to believe they did this on purpose.

1
Date of experience: Nov 19, 2025
Joseph Zaleski
Steady Progress with a Hassle-Free Process

My experience with HIMS weight loss has been excellent. The process has been clear, straightforward, and incredibly easy to follow. I really appreciate the slow step-up approach, they’ve managed it in a way that helped me avoid any significant side effects while still seeing steady progress. Overall, it’s been a great program and I’m very happy with the results so far.

5
Date of experience: Nov 19, 2025

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