hims.com

3.1
3.1 Based on 261 reviews

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Average Rating

3.1

/
5

261 Reviews

5 Star
31%
4 Star
11%
3 Star
16%
2 Star
11%
1 Star
31%

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Mike Enright
Charged after canceling

You cancel, they confirm you cancel, then they charge you anyway. Canceled on October 5th and ive been charged twice since my cancelation.

1
Date of experience: Nov 24, 2025
The product is fine, the healthcare is terrible

The product is fine, but their providers (mostly NPs) dont appear to know much, and you almost never get messaged by the same one twice. It feels like they arent listening to any questions, and are just trying to stay on script. Overall, the experience did not feel at all like health care. Even though the large capacity of hims helped me feel like quality control on the medicine would be better, the quality of care has convinced me to switch to a local doctor working with a different compounding pharmacy.

1
Date of experience: Nov 24, 2025
ANDREW SHAW
Locked out no matter what I try

1
Date of experience: Nov 23, 2025
Joshua Springer
They will rob you and terminate care prematurely. Do not pay 12 months up front.

One of the worst companies I have ever encountered. Do not pay for 12 months up front! They will discontinue care at 1.5 mg instead of max dose 2.5mg agreed upon. Instead halfway through the 12 months they require you to spend $1700 more on trade name product verses advising you on the 12 month glp1 you purchased. This is not only unethical, according to attorney general in this state it is illegal. They will not negotiate and the moment you start asking questions they delete your care and service 8 months in telling you to self medicate in fewer words. Don’t buy this product from them! Worst customer service ever. They robbed me!All replies are scripted. When an alleged person does reply it’s the same reply’s over and over again. Ask to many questions? Rude! They will rob you of your money and you will be out of any medical advice. They are thieves!!!!! I gave all correspondence to my bank and they are filing a fraud charge on my behalf as well as using their lawyer to file a claim with the state medical board. There is my advice for victims of this company.

1
Date of experience: Nov 23, 2025
Buenoman
I have been sick a lot

I have been sick a lot. Given the provider's direction I have significantly reduced the dosage amount and am really hoping that it will stop the illness and continue to work.

2
Date of experience: Nov 23, 2025
John
I think the new prescription might be…

I think the new prescription might be working better definitely no testosterone boost at all!!

3
Date of experience: Nov 22, 2025
German Rico
I tried Hims for the first time and it…

I tried Hims for the first time and it works for me , I feel more confident and she like it ,

5
Date of experience: Nov 22, 2025
Bill P.
You try awfully hard.Truth is

You try awfully hard.Truth is, I cannot use the hair product near as quickly as you would like to send it out, so I really don't need all the marketing push. The product works well for me and I will reach out for more when I need it. Thanks

3
Date of experience: Nov 22, 2025
Shelby Stone
I’m just not losing anymore and I’m up…

I’m just not losing anymore and I’m up to 60mls on my injection

3
Date of experience: Nov 22, 2025
Ken Diashyn
Prescribed wrong product

I completed the online questionnaire and referenced thinning hair at the hairline. You prescribed and sent Minoxidil topical solution which says on the box, "not intended for frontal baldness or a receding hairline"

1
Date of experience: Nov 22, 2025

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