hollandcooper.com

3.6
3.6 Based on 141 reviews

Luxury British Fashion House...

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Average Rating

3.6

/
5

141 Reviews

5 Star
58%
4 Star
0%
3 Star
4%
2 Star
5%
1 Star
33%

Filtered Reviews

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Dr. Jennifer Stachel
I am writing to share my experience…

I am writing to share my experience with this UK-based clothing retailer. On multiple occasions, I received incorrect sizes, which appears to occur when the requested size is not actually in stock.The return process is unnecessarily difficult, and obtaining a refund has been challenging. Phone calls go unanswered, and there seems to be no reliable customer service support available.Based on my experience, I strongly advise against purchasing from this company.

1
Date of experience: Nov 18, 2025
customer
Great service and beautifully packaged…

Great service and beautifully packaged , love their casual trousers and sweaters excellent quality and wash well. Would like them to make more straight leg jogging pants instead of wide leg.

5
Date of experience: Nov 17, 2025
Shaun
We often buy from Holland Cooper

We often buy from Holland Cooper. Quality in service and product and also the perfect prompt size swap/return too. Never an issue over a few years now.

5
Date of experience: Nov 17, 2025
Rebecca Mead
Beautiful items in beautiful packaging

Beautiful items in beautiful packaging. Great quality and awesome styles.Thank you!

5
Date of experience: Nov 17, 2025
Amanda
Love my purchases

I purchased the Jean Jophurs and a Roll Neck and I loved them both, excellent quality and so comfortable and wearable and very true to size.I love the packaging as well.

5
Date of experience: Nov 16, 2025
Laura Gregory
Really great quality great service and…

Really great quality great service and communication. Prompt delivery too

5
Date of experience: Nov 14, 2025
Mrs Steel
I purchased a black cape/coat

I purchased a black cape/coat, it’s beautifully made, the colour is very rich and the quality is excellent.

5
Date of experience: Nov 14, 2025
Mrs Pamela Cawley
Quality goods with great detail

Quality goods with great detail. Packaged well and despatched promptly

5
Date of experience: Nov 14, 2025
Gaye Bellard
Gorgeous chocolate brown silk front…

Gorgeous chocolate brown silk front draped top with shoulder gold buttons exquisite material and fits perfectly with a great draped fitted look and lovely packaging

5
Date of experience: Nov 14, 2025
Edvb
Customer service is lacking

Customer service is lacking, after several emails and attempting to call which after a lengthy wait then said no one was available to answer I am rather disappointed. Quality clothing let down by customer service is just mot worth the hassle and so I doubt I will be making any further purchases from this company. They seem to find the time to be on social media but not to answer or deal with customer enquiries.

2
Date of experience: Nov 12, 2025

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