Review Time
Very bad experience at Honest Burger Greenwich.Ordered 2 burgers online. Upon arrival, I waited 20 minutes until I was told that they have not received my order. They confirmed the payment was successful but they could only start preparing my order after my 20 minutes wait.At the end, I have waited more than 30 minutes in the shop for an online order, which is exactly opposite to the purpose of pre-ordering.
Initially the waiter was friendly and welcoming and made it very clear I was receiving the offer available.He took the time to sit and have a chat but kept the most relevant info. to himself, such as how much the final bill would be.Notwithstanding the incredibly inflated cost for a can of coke the service charge eroded the saving / offer.I walked out feeling fed, but with a bad taste in my mouth as the waiter was not honest - I felt conned, (Apparently the charge is discretionary).At Reading.
I’ve decided to post this because as a treat for my kids who have all variously achieved lots of good things this week, we decided to splash out on a burger takeaway, and it as a huge, very expensive disappointment. We selected HONEST burgers Over other companies that my kids were angling for such as Burger King because I, like an idiot, assumed that the high prices and the meaning of their name was a guarantee of quality. It’s say I have now revised this naive assumption. We ordered a ‘smashed’ burger (a beef burger), a couple of chicken burgers and two vegan burgers and lots of chips and onion rings. Overall the food was terrible. I could not eat my shockingly awful smashed burger; it wouldn’t even have tasted nice if I myself had been smashed, but I am wondering whether that’s how they manage to get any decent reviews at all…? Is it because their clients are normally too drunk to be able to judge bad food for what it is? in which case, what an apt name. It was pathetic and didn’t look anything like the picture. There was no sauce, no cheese, nothing dripping out of it all, unlike in the photo. I wish I’d taken a picture. It tasted rancid, like the very bottom scrapings of last week’s beef. My kids had the vegan burgers which they found underwhelming, but they were horrified as were we all by the really terrible cold, chewy chips, most of which were actually tiny little chippings of chips, not long slender sticks. Literally more like woodchips. (I did take a picture.) The chicken was ok, soft on the inside but it’s a copout to deep fry everything, just to disguise the true flavour. You end up with no flavour but salt and fat. It’s a cheap trick. Onion rings were light and crispy and very bland. After we had eaten our meal which cost nearly £100, we all felt miserable and unsatisfied. I am honestly baffled as to how they have managed to get any stars at all. And it is a real insult to the name ‘honest’!
Avoid Honest Burger Greenwich at all costs especially if you order collection. Managed to lose my online order then when l produced the receipt they still got it wrong even though l asked them to double check,out of pocket not for the first time. Phoned to complain but no callback from manager and just kept saying they will find a solution when a refund on my card is the only way to resolve. Left feeling very frustrated. Not local so unable to confront staff.
This is their shop in Brixton. The chips were so salty they were inedible. There was no salt on the table so I guess they decide how much your food should be salted. As for the burger....it was one of the worst burgers I have ever had. The sweetness of the brioche bun would have been nice if the actual burger had tasted of anything - honestly it was tasteless. I like rare but this lump of meat hadn't been cooked enough for the meat juices to come out. All in all a very disappointing experience. I wouldn't advise going there!
Ordered a takeaway via their website, order was ready on time.Ordered two burgers and a chicken pesto burger, lovely food and was still warm when we got back to the hotel.This was at the Windsor cafe, much nicer and better value than the Bills restaurant round the corner. Would recommend.
Nasim, manager of Covent Garden was and is excellent. It’s my place to visit any time I am visiting London for work, coeliac safe & the staff are amazing. Highly recommended and exceptional service. It’s a must go to place for anyone who loves burgers and excellent service.
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It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest…
From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London.
And we’re butchers too.
We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch.
Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day. See more
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