honestburgers.co.uk

3
3 Based on 170 reviews

It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top ...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3

/
5

170 Reviews

5 Star
39%
4 Star
7%
3 Star
6%
2 Star
7%
1 Star
41%

Filtered Reviews

Filter Reviews

Review Time

JAMES
Burgers are good but the chips are has salty has the sea.

First off been going here for years when they use to not be many and was great experience, unfortunately lately with new one hoping near me, its gone down hill. Twice now i've order from Wimbledon and I got to say, the burgers are still good, but the rosemary chips are so bad now! Their more dry and so salty i feel like I just had seawater in my mouth with how dry they make my mouth. Can't even finish the chips. its that bad and yet we don't fet another options of chips. Even the people I was with complained about how salty the chips are there. Put me off them for awhile now. If you could just buy a burger without a side, that be good has the burgers are really nice.

3
Date of experience: Feb 07, 2026
Stefi Wigelsworth
(Wimbledon branch) Food is good

(Wimbledon branch) Food is good, vegan burger was one of the best i have eaten. But the highlight, for which they deserve more than 5, is their allergen awarness and accomodations to any requests. Chicken burger on GF bread was also very good.

5
Date of experience: Feb 06, 2026
Matthew Rees
Stop the online orders for a set time

Only reason this is getting a 2 is because of the staff MK in particular was helpful 2 out of the 4 main adult meals come with Cold chips the chicken burger was probably 70% salt 30%chicken impossible to eat Focused to much on delivery orders for online and not actually customer sat in the restaurant took over an hour for 4 meals few sides and a child meal when there was non stop online orders being prepared felt would seriously look into maybe a cut off time on online orders all in all a terrible night out

2
Date of experience: Feb 06, 2026
Rich
Great Vegan Burger

I have been to the soho location a few times on visiting the area and each time I leave happy. Vegan burger in particular is a standout a favourite of myself and wife.

5
Date of experience: Jan 30, 2026
Adriano
Bad bad bad

After having a problem with an order I spoke to the manger who was on a 2 half hour break so another of staff told me. After explaining my problem with my order and being told because they couldn’t find a driver my food has sat there for over a hour and they can’t keep track of it. He then said very sarcastically to me are you having a bad day ? Wow the manager is super rude! Have spent a fortune with this place never would again (Reading branch ) and I have emailed you multiple times and no reply !!!! Want me to show the you the emails ? Forever update they contacted me once in emails to ask what’s going on and never a reply !!!! Who ever looks after the customer support is just as bad !!!! Another company who don’t care about customer service !!!!

1
Date of experience: Dec 26, 2025
Lisa Evans
Disappointing cardiff

We came to Honest Burger Cardiff for a family meal and left feeling disappointed. The food was extremely salty — so much so that I couldn’t finish my meal. We also waited a long time for our food, around 35 minutes, which added to the frustration. I was shocked to see a 10% service charge added to the bill without any prior notice. I’m not against tipping, but it should be the customer’s choice and reflect the quality of the experience. I would understand it more for a large party where staff are particularly attentive, but in our case the service was minimal. The server brought our food and the bill but didn’t check in or ask if everything was okay. On top of this, the restaurant was extremely noisy, making it difficult for us to have a conversation or enjoy our time together. Overall, it wasn’t the experience we were hoping for and unfortunately didn’t live up to expectations.

2
Date of experience: Dec 21, 2025
Michael Wilson
I had lunch at Honest Burgers in…

I had lunch at Honest Burgers in Wimbledon yesterday. The waiter was efficient and friendly.I chose the house burger and chips. The burger was delicious cooked to perfection. Critisism chips were skinny crunchy and dry. I should have had chunky chips. They should offer a variety of popular well known beer brands

3
Date of experience: Dec 19, 2025
David Lane
Made me wait an hour and a half for…

Made me wait an hour and a half for delivery and then decided to cancel the order. Took the money right away and then stated 10 business days for a refund. Avoid at all costs. They do not value customers one bit!

1
Date of experience: Dec 18, 2025
Sade Bandaogo
I used to like to go to honest burgers…

I used to like to go to honest burgers in covent garden. But it's getting an I don't care vibe. Fries were cold and no rosemary. The burger I was asked if I wanted medium, I said yes. But I got an wayyyy overdone burger, was very chewy, tasted like chewing on paper. The toilets were very dirty. If the toilets are dirty, how can the food be clean?! A real I don't care vibe!!! Which is sad! Right in the center should have at least 4 stars!

1
Date of experience: Dec 14, 2025
Rana Waqas Ali
Bad experience

I am writing to express my extreme disappointment with the service at your restaurant. The staff member attending our table was not only rude and dismissive (a clear attitude problem), but we also observed them consuming alcohol while on duty. This is deeply unprofessional and created a very uncomfortable dining atmosphere. The quality of the food cannot make up for such poor and concerning conduct from your employees. We will not be returning.

1
Date of experience: Dec 05, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • It’s been over 10 years and we’d like to think we’re now pretty good at burgers and chips. It’s been a bit of a blur, a lot of hard work, but that’s been half the fun. Good enough just isn’t good enough here. We don’t mean to brag but we’re all about top quality beef, the best potatoes and good times. Don’t just take our word for it though, we’ll let our food and people do the talking. After all, we’re Just Being Honest…

    From day one, we wanted to make the best British burgers on any menu, anywhere. So we spent time getting to know the best butchers in London.

    And we’re butchers too.

    We’ve opened our own butchery so we can make the burgers we’d always dreamed of. Our way. From scratch.

    Our beef comes from British native breed cows farmed in Great Britain & Northern Ireland. They’re grass-fed and well looked after with space to roam in the fields during spring, summer and autumn and only see a barn when it’s too cold outside during winter. We’ve also got our own butchery, making our burgers from scratch every single day. See more

  • email contact@honestburgers.co.uk
  • language https://www.honestburgers.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More