Name: hsialife.com
Telephone: 000000000
Rating: 4.0

Caitlin Ward Guest

Not very impressed with customer service. I have reached out three times over three weeks to try and

Not very impressed with customer service. I have reached out three times over three weeks to try and receive a refund for my order as the bra’s do not fit even after using the fitting guide. Really need them to reach out and have this rectified.

Date of experience: Feb 17, 2026

Sabrina Wu Guest

1 month ago

I have a very specific set of requirements I look for in bras because my size is constantly changing

I have a very specific set of requirements I look for in bras because my size is constantly changing due to pregnancy and nursing and also just having a bigger bust. The bras I bought didn't work out for me and I needed to return them but they haven't responded at all and it's been over a week. I tried email and live chat with no response. I wouldn't recommend buying from them unless you know 110% that you will like the bra.

Date of experience: Feb 02, 2026

warrdjy83 Guest

1 month ago

Disappointed with the courier service in Australia

I really wish this company would choose a reliable courier in Australia instead of the problematic one currently in use. Given the amount I paid, I shouldn’t have to reach out to both the service and the courier to check on my order status. It was sent to a nearby depot and then returned to a warehouse far away. I've contacted the courier multiple times without any response, and received a dismissive reply from the service that included a screenshot of my order tracking, which I had already shared. They suggested I 'learn patience and wait for days,' despite my delivery window closing six days ago.

Date of experience: Jan 15, 2026

gonidou Guest

2 months ago

Misleading Delivery Notification

I received an email two days ago stating that my package was delivered, but that is not the case. I have been attempting to reach out via the email provided on the website, but I have not received any response. Please either fulfill my order or refund my money.

Date of experience: Dec 20, 2025

PH Guest

2 months ago

Email about delivery was misleading

I received an email two days ago stating my package was delivered, but that isn't true. I've been trying to reach out via the email on the website and haven't received a response. Please either send me what I ordered or refund my money.