Name: idmobile.co.uk
Telephone: 000000000
Rating: 4.2

MICHAEL Guest

4 months ago

Problem solved

Had a few questions ID were quick to answer and sort thank you very good customer support thanks.

Date of experience: Oct 24, 2025

Alison Guest

4 months ago

Phone dropped out and no customer service

I couldn't connect my phone - they sent me 3 replacement SIMs saying they must be faulty, one worked for a couple weeks before I couldn't make calls again. Then they said there was an outage in my area - I couldn't use the phone anywhere. There is no customer service, just a live chat that is very slow and doesn't go anywhere. Eventually they said tech support would contact me within 48 hrs - after 48 hrs I got a text with a link to their live chat. Hopeless

Date of experience: Oct 23, 2025

Nat Va Guest

4 months ago

Customer service was great and easy to…

Customer service was great and easy to talk so plans are also very affordable

Date of experience: Oct 23, 2025

Zoë Guest

4 months ago

Easy to organise my phone and those for…

Easy to organise my phone and those for my kids!

Date of experience: Oct 22, 2025

MARTIN Guest

4 months ago

Great app

Great app. Easy to speak to reps with no hard sell. Good customer service and cheaper than most of the big companies

Date of experience: Oct 22, 2025

Kabir Guest

4 months ago

Decent service

Decent service, good price.

Date of experience: Oct 21, 2025

David Pullan Guest

4 months ago

Re contact

On the whole it was a good experience, my only problem was at one point I did need to speak direct to some one and was not able to to so .

Date of experience: Oct 21, 2025

Dr Bull Guest

4 months ago

No one to talk to?

An actual live customer services would beneficial as the automated and text message communication is frustrating and time consuming with no positive result.

Date of experience: Oct 20, 2025

Ian Mason Guest

4 months ago

Spent hours on the on-line chat as the…

Spent hours on the on-line chat as the sim iD sent did not work after several visits to Curry’s and several different sims we cancelled the contract as we never once had a working mobile. Now ID keep sending out bills (£6.00) and threatening the debit collectors.PS ordered a Lebara Sim arrived the next day and worked straight away.ID have just asked me to get in touch via facebook. NO as I did that all as well. I think the next contact will be Citizens advice

Date of experience: Oct 17, 2025

Vlad Ioan Guest

4 months ago

Unlimited 5G data for £15

Unlimited 5G data for £15. I am using a SIM router with a monthly subscription to save money compared to a fiber-optic broadband subscription. The internet is very reliable, averaging 30–50 Mbps and even exceeding 100 Mbps during off-peak hours.