idmobile.co.uk

4.2
4.2 Based on 992 reviews

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Darrell Eaton
Needed an upgrade and Sokhana helped…

Needed an upgrade and Sokhana helped out with a great deal on the pixel 10 pro fold. Thank you for your helpUpdate, just received an update stating I can't go from sim only to a phone contract unless I pay more upfront and switch carrier even though I'm being ordered the upgrade I wanted.

1
Date of experience: Nov 24, 2025
James Parsons
Very helpful service provided by…

Very helpful service provided by Likhona who helped to fix my sim problem

5
Date of experience: Nov 24, 2025
Sharon
Mlamleli was helpful today and informed…

Mlamleli was helpful today and informed me of my switch date.

4
Date of experience: Nov 24, 2025
Mairi Hughes
Awful network

Awful network, be sure to avoid

1
Date of experience: Nov 24, 2025
Ada Bazylewicz
Wouldn't recommend!

Poor coverage, slow Internet speed, but most importantly - absolutely awful customer service. If you have any problems, nobody will help, but will gladly charge you extra for services you never used.

1
Date of experience: Nov 23, 2025
Sofia Noreen
AVELA was amazing .she made my…

AVELA was amazing .she made my purchased really smooth.Thank you

5
Date of experience: Nov 23, 2025
Steven Addison
Took a while but gotthere in the end

Took a while but gotthere in the end

5
Date of experience: Nov 23, 2025
Matei S.
The best sim card service in the UK.

I have been using iD Mobile since 2017 and all I can say it's that it is the best SIM card provider in the UK. Reliable connections, best prices and can roam in the EU no problem. I highly recommend iD Mobile.

5
Date of experience: Nov 23, 2025
Miss Katherine Hendra
iD mobile really saved my day

iD mobile really saved my dayI needed to get a SIM only plan and active my PAC code very quickly and was struggling with other providers needing me to wait until a postal SIM arrived, which would be too late. iD mobile saved the day with the offering of eSIM and their customer service meant everything was sped up so the eSIM was generated straight after my order and the PAC was processed immediately after - all in all far quicker. I spoke to Nkheso and Chanique who sorted the whole thing out with no fuss and I am very grateful

5
Date of experience: Nov 23, 2025
Debra Howles
The staff in the Blackpool store were…

The staff in the Blackpool store were very helpful and they seem to enjoy what they do, the staff I had were Josh and and a young lady sorry I have forgotten her name she had long dark her and was very helpful with the phones

5
Date of experience: Nov 23, 2025

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