idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Average Rating

4.2

/
5

992 Reviews

5 Star
64%
4 Star
12%
3 Star
5%
2 Star
3%
1 Star
16%

Filtered Reviews

Filter Reviews

Review Time

Anjela
Affordable

Affordable

5
Date of experience: Oct 31, 2025
Thomas
I missed 1 payment &got cut off &I…

I missed 1 payment &got cut off &I could not speak to anyone about it although I am currently in hospital

4
Date of experience: Oct 31, 2025
Mr James Hey
trade in promise made by your sale does…

trade in promise made by your sale does not work, . I have no order number or trade in reference number to give to Currys

3
Date of experience: Oct 31, 2025
Simon
I was with Vodafone for 20+ year

I was with Vodafone for 20+ year there service was good, but it's all gone down hill. I've now been with id mobile for 3 months and the service is excellent, the app is simple to use , no issues so far. I'm even thinking of moving the rest of the family over.

5
Date of experience: Oct 31, 2025
andy h
Happy Customer

I have been with them for years and never had any issues.

5
Date of experience: Oct 31, 2025
CHRISTINE
Kind, considerate and patient

Customer service fantastic- knowledge of product top class. Patient, ensured I was understood and received the right information to choose accordingly to my needs, without pressure or persuasion. Thank you Matt, bought with confidence.

5
Date of experience: Oct 31, 2025
TREVOR
No problems it’s just what I need

Since joining I’d mobile 9months ago I have had no problems and everything has run very smoothly.

5
Date of experience: Oct 31, 2025
Barry Woodhead
Swapping iPhones Nightmare

Trying to change from an iPhone 11 (eSim) to iPhone 16 was a nightmare. I has informed I had to contact my supplier (ID). After a long time trying to get an answer/some help and advice from the mobile app and website I eventually gave up. Both systems could not seem to deal with my query.I eventually rang the following day and asked to have a simcard instead as it might be simpler, this was sent ok. However, the conversation on the line was difficult due to the poor quality of the line.

2
Date of experience: Oct 31, 2025
Andy D
Strong signal and decent price

App is easy to navigate and price plans are not too expensive. Strong signal where I live.

5
Date of experience: Oct 31, 2025
John C
Roaming abroad does it for me

5
Date of experience: Oct 31, 2025

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