Review Time
Item purchased online and despite being rated as in B grade was not at all clean and in poor condition (even rust on the switches, some of which did not work because they were stuck with the rust). The controller did not work because it was broken - the cable was disconnected at an internal connection point that was forced out of position and wouldn't allow the cables to connect so it wouldn't function. It probably could have been repaired with some new parts. This should have been noticed when they tested the unit. I took it in person to a CEX store to return it which was a waste of my time and money and which could have been avoided if they had properly tested the item before shipping it to me. The refund took a day or two but I did get a refund. I wouldn't buy anything mail order from CEX again, I'd have to see it in the shop before I bought it.
I recently put an order through for 3 titles, one ended up the stock check was wrong, it happens but I'd definitely recommend keep better note of that, I was reimbursed, item came back in stock I got it all was fine, another item that was dispatched May 13, hadn't arrived despite it being sent before the second order, which arrived before it. I contact WeBuy chat, it arrived the next morning, it seems somewhat convenient, after being told to wait a further 11 days for the item despite it already being 14 days.Edit: 2 of the items were shipped together, including shipping cost was over €20, I'd just suggest be aware of some of your staff.
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
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