Review Time
CEX has a policy that they charge per item for shipping even if it is coming from the same place and you are overcharged. There is no adjustments so that you only pay the actual cost of postage. I was only over charged by a few euros, but the response I received from them was very passive aggressive and lightly gaslighting. They have no problem charging you more and taking in all the profits from it as it is their public policy to do so. Plus items that were listed for collection ended up not being there. Overall very bad transaction.
Of course! Here's the translated version for an evaluation context, keeping it clear and professional:---Second online purchase I've made through CEX: the items are great and of good quality, but they lack basic checks. My first online purchase was a headset listed as black, but I received a white one instead—and they didn’t have the black version listed on the website or an alternative with the same features.The second order had shipping delays (and tracking issues, though that’s due to the courier chosen by CEX), and it only came with power cables—no charging cables for the keyboard and trackpad I bought, even though those should have been included in the product box.The warranty period is great, but customer service varies from store to store. Fortunately, I live near the Bray branch, which has an excellent team and provides fantastic service. I haven’t yet needed to use the warranty for the online purchases.
Claim your business profile now and gain access to all features and respond to customer reviews.
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
getlate.dev
shanklyhotel.com
be.green
ffwdusa.com
mvpmediawalls.com
taviora.com
techpinacle.com
batery.win
miasophia-charleston.com
anglefinance.com.au
