ie.webuy.com

4.1
4.1 Based on 1.7K reviews

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free...

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Average Rating

4.1

/
5

1.7K Reviews

5 Star
66%
4 Star
9%
3 Star
4%
2 Star
4%
1 Star
16%

Filtered Reviews

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Review Time

Bradley
DVDs

Customer service was very good. Staff friendly and helpful. When ai went to store to collect. Thanks.

5
Date of experience: Jun 14, 2025
Giantsoilder321
Very disappointing platform

Very disappointing platform. Purchased an item online. They sent completely wrong item. When submitted a ticket about it, just automated response with a link to frequently asked questions. No clear instructions how to handle situation and appears as I must cover the shipping cost as well. I find this totally unacceptable. What a horrible cudtomer service. Won't be dealing with them again

1
Date of experience: Jun 13, 2025
Blake Van den Berg
Didn't get what I ordered

1
Date of experience: Jun 13, 2025
Erika
The product seems as good as new

The product seems as good as new. So far. Once I get the hang of it

5
Date of experience: Jun 13, 2025
Adrien Durand
You sent me a broken game and controller

You sent me a broken game and controller

1
Date of experience: Jun 13, 2025
Dani
Have not received it yet

Have not received it yet, my tracking says it's been sent to the wrong store 3 times! Cex blame the courier yet the courier says un post so for an €800 package they didn't even use express ups or anything fast! Amazon can manage it in 2 days! I've been waiting over 2 weeks and am expecting wait another week!Im very disappointed and very nervous about warranty

1
Date of experience: Jun 13, 2025
Jolie Adams
Mansion deceit

It came in a luigis mansion 2 box. They made me think i was getting luigi's mansion 2 for free

4
Date of experience: Jun 13, 2025
ShocoWhite
Unusable products

Literally as soon as i walked out the store the product wasn’t working.

1
Date of experience: Jun 13, 2025
romngenie29
Fantastic

Fantastic. A grade all the way!!!!

5
Date of experience: Jun 13, 2025
Baron S.
Today I went to the store inside the…

Today I went to the store inside the Nutregrove Shopping Mall to take a computer that was less than 6 months old and had a scratched screen. I went there with the intention of having them solve this problem for me since they say they give a 5-year warranty and what they told me was that they could not fix the computer and that I should exchange it for another one, but the store did not have any at the same price. I paid 240 euros and they told me that they could return it to me after waiting more than 10 minutes for my computer to be reset. When I went to get a refund, they only paid me 170 euros and said that was what my computer was worth at that time. I said that it was not fair but they said that it was the store's policy. I was very sad and tense and I accepted because I was afraid of being left with nothing. Now I am reading the terms of the warranty and I feel very cheated. I do not recommend anyone to buy from this place. Terrible service.

1
Date of experience: Jun 12, 2025

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Business Details

  • CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.

    With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.

    To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more

  • email CeX/WeBuy via this link webuy.com/support
  • language https://ie.webuy.com

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