Review Time
Greetings, I would like to shout out to this awesome customer service experience with lepow 4 screen extension monitors, the company is really doing well with the quality of screens and the compatibility with the diverse devices, I received this product really quickly, the free shipping was so efficient and i will get to experience that shipping in action again real soon with their Lepow Z1 portable extension, as I got the opportunity to experience that monitor too after this one. Honestly, the products comes and goes but the quality of customer service lepow have is exceptional and top notch, the companies product compounds the productivity for stock market traders and computer programmers. The rotational of the screens is a game changer for the computer programmers as the length of codes can sometimes exceed the normal screens and trying to find bugs in the codes becomes harder when a person has to flip between windows or even flipping screens, with the 90 degrees screen rotation, that problem gets solved. I have taken multiple pictures to upload to showcase the functionality, in case of any questions, the company is super responsive and efficient, highly recommended product for multi tasking people.
I have to admit, I was on the fence about ordering from a company so far away. I reached out to iLepow.com, and they assured me they were a legit company. Lisa emailed me with the purchase order and tracking number, which put my mind at ease, that's when I knew I was working with a 5 Star business. Thanks Again I am very pleased with the TriCreate Monitor
Greetings, I would like to shout out to this awesome customer service experience with lepow 4 screen extension monitors, the company is really doing well with the quality of screens and the compatibility with the diverse devices, I received this product really quickly, the free shipping was so efficient and i will get to experience that shipping in action again real soon with their Lepow Z1 portable extension, as I got the opportunity to experience that monitor too after this one. Honestly, the products comes and goes but the quality of customer service lepow have is exceptional and top notch, the companies product compounds the productivity for stock market traders and computer programmers. The rotational of the screens is a game changer for the computer programmers as the length of codes can sometimes exceed the normal screens and trying to find bugs in the codes becomes harder when a person has to flip between windows or even flipping screens, with the 90 degrees screen rotation, that problem gets solved. I have taken multiple pictures to upload to showcase the functionality, in case of any questions, the company is super responsive and efficient, highly recommended product for multi tasking people.
Very disappointing experience. The product I received was not what was clearly shown or implied on the product page. The photos are mixed, specifications are unclear, and there’s no obvious distinction between options. I selected what appeared to be the correct version, but received a different stand than expected. Support later said the “other option” wasn’t even available — then why show all those images?On top of that, the product quality is poor. It arrived with scratches and poorly finished parts, and despite the description claiming aluminum, most of it looks and feels like cheap plastic. When I reported this as a quality issue, support refused to acknowledge it and said the stand was a “gift,” even though it is clearly part of the product being sold.The worst part: I was forced to pay $150 out of my own pocket to return the item from the USA to Hong Kong, even though the issue was caused by misleading product information and poor quality. Support was defensive, even questioned my “motives,” and took no responsibility for the confusing presentation or the condition of the product.Overall, misleading product page, questionable quality, and customer service that avoids responsibility. I would not buy from this company again and do not recommend it.
After conducting research, I purchased an extended monitor for work. I received an initial text message from a third-party texting service stating the item would ship in a few days. After that, I received no shipping confirmation, tracking information, or communication indicating the item had actually shipped.I strongly recommend shopping somewhere else and I have proof of their short comments. Please contact me if you need the proof 608-347-2414.I reached out for an update and received no response. After waiting several additional days, I requested to cancel the order due to the lack of communication. Only then did the company respond, stating the item had already shipped and that cancellation was no longer possible.When the item was allegedly delivered, I refused delivery and requested the order be canceled, as I had never received any verified shipping confirmation or tracking details. Despite this, the company still withheld $50, citing their policy.Throughout the process, customer service was unresponsive, dismissive, and failed to prioritize basic communication. All I requested was transparency and a reasonable estimated delivery timeframe. That never happened.I will not do business with this company again. If this is how they choose to operate, I hope the $50 they kept was worth losing a customer and damaging trust—especially when dealing with a small business that simply expected clear communication. It only takes five seconds to own your mistake.
Great product, bought the Tri create and very happy with the end result. Definitely a good buy for people who frequently travel for work and want to get more productive when working from a hotel or a client premise. The screen quality is not comparable to very high end non portable external monitors, but still pretty good for such a compact portable device. Definitely good value for money.
Update....lepow is a scam company and have crap products!! They said sure leave a review we will post the whole email chain. That's fine I told them the product is of bad quality and does that meet expectations. Let's start by saying box came damaged and in rough shape. Took items out of box and noticed immediately how flimsy the stand was and that the monitors do not lay flat. Set the unit up and was unhappy with the wait and non existent instructions.after deciding the unit was not as described emailed the company for a return approval (website states 14 day return for full refund) ...they did approve return but proceeded to tell me they would not send a return label. As I didn't pay shipping to get to me I would not expect to pay shipping back. They have been less then helpful in the matter. Went to return through shopping company and the cost is almost as much as what I paid. So they do not have a full refund within 14 days as stated. I have explained this over and over.
Claim your business profile now and gain access to all features and respond to customer reviews.
Company Profile:
LEPOW was established in 2011, with its headquarter in Hong Kong and branch in Shenzhen, known as China's capital of innovation. Leveraging the local mature electronics supply chain, the company is committed to creating "design-driven" high-quality digital products. Since its foundation, LEPOW has consistently adhered to a user-centric approach, treating design as its soul and technology as its basis, continuously providing innovative and practical smart hardware products to worldwide users.
Development History:
2011: The Brand Was Born, and a Hit Product Emerged
The launch of the "Moonstone" series power bank, with its fresh and trendy design, quickly made it a dark horse in the market, establishing LEPOW’s foundational philosophy of "Design as the Brand."
2012-2014: International Accolades and Product Line Diversification
The "U-Stone" series power bank was honored with the German iF Design Award and the Red Dot Award, marking the initial emergence of the brand's international influence. The product range expanded to include Bluetooth speakers, data cables, cellphone protective cases and other accessories, comprehensively covering the daily consumption scenarios of young consumers. Meanwhile, LEPOW entered major global e-commerce platforms such as JD.com, Tmall, and Amazon, embarking on its journey toward global expansion.
2015-2018: Boundary-Breaking Innovation and Smart Transformation
Continued to launch award-winning products such as the "Moonshine" power bank and the "Yi" wireless charger.
Developed innovative categories that blend technology and aesthetics, including electronic aromatherapy devices and cultural creative notebooks.
Successfully introduced the HISMART smart backpack, which received the CES Award and iLounge’s "BEST OF SHOW" honor. Its highly successful Indiegogo crowdfunding campaign solidified LEPOW’s brand positioning in tech lifestyle products.
2019–Present: Focusing on Portable Monitors and Reshaping Market Positioning
A comprehensive strategic transformation launched the Z1 series 15.6-inch portable monitors, which quickly topped the Amazon bestseller list. Subsequently, we continuously iterated on products with high refresh rates and touch functionality,building a complete ecosystem from single-screen to dual-screen, triple-screen, and even multi-screen setups.
In 2023, LEPOW launched the DualViews foldable dual-touch monitor, which achieved another successful crowdfunding campaign on Indiegogo.
In 2025, the groundbreaking Transformers multi-screen combination monitor garnered widespread acclaim on Kickstarter, propelling the brand to new heights in the global tech and office productivity sector.
Brand Mission & Vision
In the era of AI transforming the world, LEPOW is committed to advancing the development of "scenario-based smart hardware" through its platform ilepow.com, delivering more efficient, intelligent, and human-centered terminal solutions for both work and life.
We firmly believe that design leads technology, and technology enhances life.
Lepow is dedicated to creating perfect products for human work and life scenarios.
See more
